POSITION DESCRIPTION:

POSITION TITLE: Bartender

POSITION REPORTS TO: BNA Fat Bottom Brewery & Restaurant Service AGM

DEPARTMENT: Paradies Lagardere Dining Division @ Nashville, LLC

Duties and Responsibilities:

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Greets guests and takes drink and food order; provides information about menu items and looks for opportunity for additional sales.
• Follows recipes and directions for mixing beverages.
• Accurately processes transactions through the POS.
• Responds appropriately to customer concerns.
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.
• Ensures a clean, sanitized and well stocked bar.
• Follows health, safety and sanitation guidelines.
• Inventories all beverages and operation supplies, orders replacement items as needed.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Maintain clean organized work environment that is free of safety hazards which may include sweeping and mopping.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

Position Qualifications:

• High School diploma or GED
• Food and Beverage experience is preferred but not required
• 1-year experience bartending required
• Knowledge of math to figure cost, make change and cash handling procedures.
• Good communication skills and the ability to work independently as well as with other team members
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading and writing and mathematics
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.
• Standing for long periods of time and the ability to work in environment with varying temperatures