Job Summary

The Manager HR Partner provides daily support and direction pertaining to human resources initiatives for several assigned client groups. Ensures compliance with all federal, state and local laws as well as ethical business practices. Interfaces with specialized HR functions to deliver quality HR services according to departmental and organizational goals and objectives. Acts as an advisor to the business on talent acquisition, development, compensation/benefits, and HRIS end user functions.

This role will support Quality Control Centers (QCC) in the Midwest and Western US geography. The role will be based in a QCC at least 3 days a week. The role can be based in Dallas, TX; Phoenix, AZ; Denver, CO; Des Moines, IA. Will also maintain responsibility for Portland, OR and Denver, CO. .

Duties and Responsibilities

* Manages the HR Business Partner relationship with assigned client groups including but not limited to workforce planning and consultation.

* Administers various HR plans and procedures, assists in the development and implementation of policies and procedures, prepares and maintains the policies database and Team Member Handbook; supports various special HR projects and initiatives.

* Leads and participates in compensation studies/requests, answers team member questions related to compensation; fosters and supports a culture of Reward and Recognition

* Directs benefit questions to the appropriate area, answers general questions, acts as support and follow-up during open enrollment. Works with managers and team members on Leave/Accommodation requests.

* Manages the process and works with assigned client groups and hiring managers to complete the Hiring Request Form process, ensures job descriptions are accurate and compensation studies are complete. Participates in recruiting strategy meetings and interviews. Assists with the administration of agency/contract workers.

* Consults with and advises on employee relations issues, including performing thorough investigations when needed.

* Looks for ways to constantly improve by recommending new approaches and practices to improve efficiency of department and services performed.

* Maintains compliance with federal and state regulations concerning employment.