Job Title: Roving Maintenance Technician – Level 1 Department: Maintenance
Reports To: Director of Maintenance and Renovation Effective Date: 02/01/2024
Team Summary - Maintenance:
At Pan American Properties, Inc., our Roving Maintenance Technicians are responsible for responding to the needs of our community residents and clients. They perform routine and general maintenance repairs to resolve existing concerns, and work diligently to apply preventive measures to minimize the risk of future problems. Our Roving Maintenance Technicians are experienced in various trades and labors and leverage that experience in concert with a personal commitment to excellence in order to provide best-in-class service to the various communities we proudly serve.
Job Summary – Maintenance Technician – Level 1:
Our Maintenance Technician – Level 1 team members are considered “entry-level” technicians who possess adequate physical capability, foundational knowledge, and familiarity necessary to provide manual labor supportnecessary to support the completion of construction, preventative and responsive maintenance, or other industrial projects in response to the needs of our community residents and clients. These entry-level skills and developed individual qualities - in concert with a proven commitment to an excellence in service, safety, and organizational value/culture alignment - enable our Level 1 Maintenance Technicians to provide critical support to ensure overall operational efficiency.
Key Duties/Responsibilities:
The following essential functions are typical for this position. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices:

• General Labor
  • Perform a variety of tasks at construction, renovation or industrial sites, such as:
    • Digging
    • Lifting
    • Carrying/Loading/Unloading Materials (Equipment, Tools, Debris)
    • Cleaning/Maintaining Work Areas
• Site Preparation
  • Assist in preparing work sites, which may include:
    • Setting Up Scaffolding
    • Mixing Concrete
    • Removing Debris
• General Maintenance Task Assistance
  • Under general or direct supervision, assist in the completion of emerging-level handyman assignments, including:
    • Lock Repair/Replacement: Repair or replace various lock-types
    • Aesthetic/Environmental Maintenance: Assembling furniture and other tasks necessary to maintain the aesthetic and functionality of the facility
    • Minor Structural Repairs: Address minor/simply structural repairs to walls, floors and ceiling to ensure a safe, visually pleasing environment
    • Preventative Maintenance: Implement preventative maintenance measures to extend the life of facility components and equipment
    • Inspection and Diagnosis: Inspect and identify maintenance issues, escalating complex repair needs to the Maintenance Manager
    • Equipment Operation: Provide assistance in operating machinery and equipment under supervision, as required
• Service Provision and Production
  • Work Order Management: Complete daily work orders in accordance to Pan American Standards by troubleshooting breakdowns, identifying solutions, and gathering supplies. Ensure the provision of adequate assistance to ensure efficient and effective completion of assignments
  • Time Management: Demonstrates a commitment to time management and essential ability to manage time
  • Safety: Maintain safety as the highest priority by adhering to all safety and health regulations, practices and methods throughout all assignments

Essential Knowledge, Skills, and Abilities:

• Essential Knowledge
  • General familiarity with tools, terminology, and other foundational maintenance industry concepts/language
  • Demonstrated commitment to professional development, with an interest and sufficient foundational knowledge to develop independence in the completion of General Maintenance/Handyman assignments, and ideally a desire to develop deeper technical skills (i.e., Carpentry, HVAC, Electrical, Plumbing)
  • Strong Understanding of and Commitment to Safety, Including:
    • Personal Safety
    • Equipment, Tool and Machinery Safety Procedures (as it relates to specifically required maintenance skills)
    • Personal Protective Equipment
    • Body Mechanics/Safe Movement
    • Emergency Response and Preparedness
• Skills and Abilities
  • Customer Service: Demonstrated commitment to excellence in service
  • Communication: Proficient in interpersonal communication, professionalism, and ability to utilize English to communicate in all formats (verbal, written, in-person, via technology/email)
  • Technology Proficiency: Ability to use core phone applications/tools such as Outlook (email) and Corrigo or Other Work Order Management Systems (preferred, but not required)
  • Industry Familiarity: Ability to determine the kinds of tools and equipment needed to complete a job, understands common terms/language, measurements, etc., that are generally used to communicate fluidly within the Maintenance/Construction field
  • Teamwork: Ability to work as an assisting team member, follow instructions, exercise good judgement, and ask for help/clarification when needed

• • Strong Attention to Detail: Demonstrated problem-solving skills and meticulous attention to detail
  • Dedicated Learner: Interested in developing deep skills within the maintenance or construction industry, and a willingness to learn
• Core Qualities and Values-Alignment
  • • Independent Work w/ Integrity: Do the right thing when no one is watching
    • Engagement and Communication: Engage with team to understand and execute service requests
    • Personal Accountability: We all make mistakes on occasion – take ownership of mistakes and promptly address them
    • Proactivity: Demonstrate attention-to-detail, familiarity and curiosity to identify needs proactively and apply preventive measures to minimize continued risk
    • Continued Growth: Challenge status quo; identify effective approaches and opportunities
    • Pride in Workmanship: Proactively assess own’s work product to deliver quality service

Minimum Requirements:

• Related Work Experience:
  • Previous experience in a labor-intensive role can be beneficial but is not always required.
    • Growth mindset and willingness to learn in lieu of previous experience is acceptable
• Communication:
  • Must be able to speak, write, and understand conversational English
  • Ability to speak and hear/generally communicate effectively with team members, tenants/community members and other members of our communities/organization
• Education and Certifications:
  • No specific educational requirements. However, a high school diploma or equivalent may be preferred.
• Transportation, Licensure, and Vehicle Insurance:
  • Possession of personal transportation vehicle, including a valid California driver’s license and valid proof of insurance
• Availability:
  • Must generally be available Monday – Friday, between the hours of 7am – 4:30pm (8 Hours Per Day)
• Work Authorization:
  • Must be fully authorized to work in the United States without the requirement of employer sponsorship
• Technical Proficiency:
  • Proficient in using a variety of hand and power tools, with a focus on safety and efficiency

Physical Requirements

• • This position requires sufficient physical strength and stamina, good eye-hand-coordination, and more including the ability to:
    • Physically and legally operate a vehicle daily, at various points throughout each work day
    • Frequently sit, stand, climb stairs and ladders, squatting/kneeling, push, pull, reach above shoulder
    • Frequently utilize fine motor skills (use of hands/fingers) to grasp, grip, turn (tools and equipment)
    • Frequently lift (up to 50 pounds; occasional team lifts of 100 lbs. or more)
    • Frequently use vision/eyes, including the ability to assess via, close vision, distance vision, color vision, depth perception and ability to focus
    • Frequently required to speak and hear to an adequate level to ensure safety
    • Ability to work in various weather conditions including:
      • Ability to reasonably sustain exposure to indoor and outdoor weather conditions which may include exposure to hot, cold, windy, and/or rainy weather conditions
      • Potential exposure to dust, noise, and hazardous materials
      • Requires physical activities such as standing, walking, bending, squatting, kneeling/crouching, lifting, pushing, pulling, and climbing, as well as exposure to noise, dust, and vibrations

Employment Type: Full-Time, Hourly, Non-Exempt
Location/County of Assignment: TBD
Hourly Rate: $25.00 - $27.00/Hour