1 fast response help desk engineer Job in dekalb, il

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Fast Response Help Desk Engineer

Palmetto Technology Group, Inc.

Dekalb, IL | Full Time

$63k-79k (estimate)

2 Months Ago

Fast Response Help Desk Engineer

$63k-79k (estimate)

Full Time 2 Months Ago

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Palmetto Technology Group, Inc. is Hiring a Fast Response Help Desk Engineer Near Dekalb, IL

As a Fast Response Engineer, you hold a key role in the growth and success of our organization. You have a few primary responsibilities:

You will be accountable for:

Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer's preferences
Configure file, print and remote access services
Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Backup Maintenance
Ability to provide accurate time estimates for how long a task will take
Ability to quickly learn new technologies through the use of self-study materials and intuition

To be successful, you have:

Experience required with Windows desktop operating systems
Understanding of TCP/IP and troubleshooting Internet connectivity
Experience with routers and firewalls
Experience with Terminal Services
Understanding of relationship between switches, patch panels and connecting nodes to a network
Understanding of DNS services
Working Knowledge of Non-Cisco Firewall Technologies - SonicWALL, Linksys, NetGear
Working Knowledge of Wireless Technologies