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Job Summary:
We are seeking a highly motivated and organized individual to join our team as a Rental Fleet Maintenance Manager. As a Rental Fleet Maintenance Manager, you will be responsible for overseeing all aspects of our rental operations, including PM services, customer service, and maintaining rental inventory. This is an excellent opportunity for someone with strong communication skills and a passion for providing exceptional customer service.
Responsibilities:
- Manage the rental process from start to finish, including customer inquiries, reservations, contracts, returns, PM services, cleaning equipment, etc.
- Develop and maintain relationships with customers to drive repeat business and referrals
- Conduct routine maintenance and cleaning activities to promote our rental equipment and expand our customer base
- Monitor machine hours and enter into to our system for tracking of service and cost
- Provide excellent customer service by promptly addressing customer concerns and resolving any issues that may arise
- Maintain accurate records of rental transactions, inventory levels, and equipment data
- Collaborate with other departments to ensure smooth operations and efficient use of resources
Requirements:
- Proven experience in fleet management or a similar role
- Strong mechanical and computer skills with the ability to meet or exceed targets
- Proficiency in Microsoft Excel for data analysis and reporting
- Bilingual proficiency in [languages] is preferred but not required
- Excellent communication skills, both written and verbal
- Highly organized with the ability to prioritize tasks and manage time effectively
- Knowledge of rental industry practices and regulations is a plus
- Ability to maintain a professional demeanor and provide outstanding phone etiquette
If you are a self-motivated individual with a passion for customer service, we encourage you to apply for the position of Rental Fleet Maintenance Manager. We offer competitive compensation and benefits packages, as well as opportunities for career advancement within our organization.
Job Type: Full-time
Pay: $18.80 - $22.65 per hour
Schedule:
Experience:
Shift availability:
Ability to Commute:
Work Location: In person
Full Time
$60k-83k (estimate)
03/30/2024
05/02/2024
The job skills required for Fleet Service Agent include Customer Service, Fleet Management, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Fleet Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fleet Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Fleet Service Agent positions, which can be used as a reference in future career path planning. As a Fleet Service Agent, it can be promoted into senior positions as a Fleet Administrator, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fleet Service Agent. You can explore the career advancement for a Fleet Service Agent below and select your interested title to get hiring information.