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Palmetto Goodwill
Florence, SC | Full Time
$31k-46k (estimate)
9 Months Ago
Retail Shift Leader I
Palmetto Goodwill Florence, SC
$31k-46k (estimate)
Full Time | Ancillary Healthcare 9 Months Ago
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Palmetto Goodwill is Hiring a Retail Shift Leader I Near Florence, SC

Summary
Assists the Retail Store Manager and Retail Assistant Store Manager in the operation and management of a retail center by performing the following duties personally or through supporting team members.
Essential Duties and Responsibilities
  • Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Excellence. (I-CARE Values)
  • Provides amazing customer experiences to all internal and external customers. (ACE Values)
  • Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
  • Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
  • Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
  • Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite Back, Sort)
  • Sorts, prices, and stocks hardline donations for sale according to established expectations.
  • Sorts, tags, and stocks softline donations for sale according to established expectations.
  • Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
  • Accurately records donations, production of merchandise and specified tasks.
  • Exceeds established production goals corresponding to role in retail location.
  • Maintains clean work environment.
  • Demonstrates a mastery of cashier, softline production, and donor services / hardline production roles through evaluation.
  • Obtains and maintains forklift and walk-behind stacker certification.
  • Obtains and maintains first-aid / CPR / BBP certification.
  • Trains team members as they are on boarded. Ensures that a positive example is set for all team members.
  • Recognizes when team members need coaching and provides immediate coaching when applicable.
  • Issue refunds and resolves customer concerns.
  • Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
  • Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
  • Leads retail team and store activities in the absence of/and at the direction of the Retail Store Manager and/or Retail Assistant Store Manager; see Supervisory Responsibilities below.
  • Performs all administrative and clerical duties including but not limited to completing opening/closing duties, making bank deposits and securing the building at the direction of the Store Manager or Assistant Manager
in accordance with established guidelines.
  • Performs other job-related duties as assigned.
Qualifications
Must be able to:
  • Read and interpret memos and operating and procedure manuals.
  • Effectively present standard information in one-on-one situations to customers and other team members of the organization using tact, courtesy and cooperativeness.
  • Add/subtract two digit numbers and multiply and divide by 10's and 100's.
  • Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Deal with problems involving a few concrete variables.
  • Operate a telephone, multi-key register, typewriter, computer, fax machine, and material handling equipment.
  • Obtain and maintain Forklift/Stacker and CPR/First Aid certifications.
  • Perform data entry and keyboarding.
  • Instruct or verify the work of others.

Supervisory Responsibilities
Leads retail team and store activities in the absence of/and at the direction of the Retail Store Manager and/or Retail Assistant Store Manager. Carries out leadership responsibilities in accordance with the Agency's policies and procedures. Responsibilities include training team members, planning, assigning, and directing work; addressing concerns and reporting circumstances to the Retail Store Manager or Retail Assistant Store Manager.

Education and Experience
High School diplomas or general education degree (GED) and one year of retail experience; or equivalent combination of education and experience.

Physical Demands
The team member is regularly (more than 2/3 of the day) required to talk or hear. The team member frequently (1/3 to 2/3 of the day) is required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms; push or pull. The team member is occasionally (less than 1/3 of the day) required to sit, kneel, stoop, throw, turn and twist body. The team member must regularly lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception. Some local travel required.

Work Environment
While performing the duties of this job, the team member is frequently exposed to dust and outside weather conditions. The team member is occasionally exposed to the extreme cold, extreme heat and wet or humid conditions.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$31k-46k (estimate)

POST DATE

08/09/2023

EXPIRATION DATE

06/03/2024

WEBSITE

palmettogoodwill.org

HEADQUARTERS

AIKEN, SC

SIZE

500 - 1,000

FOUNDED

1979

TYPE

Private

CEO

SANDRA KELLEY

REVENUE

$10M - $50M

INDUSTRY

Ancillary Healthcare

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Palmetto Goodwill is a non-profit organization that offers employment, educational assistance and financial services for students and entrepreneurs.

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The following is the career advancement route for Retail Shift Leader I positions, which can be used as a reference in future career path planning. As a Retail Shift Leader I, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Shift Leader I. You can explore the career advancement for a Retail Shift Leader I below and select your interested title to get hiring information.

If you are interested in becoming a Retail Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Leader for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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The new retail leaders will be proactive not reactive, with a constant eye on the road ahead.

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Successful retail leader usually balance employee relationships with task-direction.

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Step 3: View the best colleges and universities for Retail Leader.

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