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The Helpdesk Analyst is a member of the College Technical support team. This position is responsible for resolving computer hardware and software services issues as well as managing classroom audio-visual (AV) equipment for the College. Additionally, this position is responsible for providing expertise, training, coordination and support of all academic technologies including, but not limited to, student and faculty laptop computers, student and faculty software and College AV equipment.
ORGANIZATIONAL RELATIONSHIPS
SPECIFIC DUTIES AND RESPONSIBILITIES
KNOWLEDGE, SKILLS, AND ABILITIES
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Palmer College provides a generous array of benefits for full-time employees, including but not limited to:
Full Time
$49k-61k (estimate)
02/23/2024
06/10/2024
The job skills required for IT Help Desk Analyst include Help Desk, Technical Support, Problem Solving, Desktop Support, Computer Science, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Analyst positions, which can be used as a reference in future career path planning. As an IT Help Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Analyst. You can explore the career advancement for an IT Help Desk Analyst below and select your interested title to get hiring information.