About Pair Team

Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.

Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

As a Product Manager at Pair Team, you will play a critical role in building a technology-enabled service that improves healthcare access and outcomes for underserved communities. You will partner with the Principal Product Manager and Head of Product to define the product roadmap and independently drive execution with engineering, design, and data science. You will work on mission-critical products that shape the direction of the company.

This is a fully remote position.

Please note: While this role is listed as a "Senior PM" to reflect our target experience, Pair Team does not title product managers differently from one another. Responsibility, ownership level, and skillset are expected to be commensurate with compensation.

What You’ll Do

• Partner with cross-functional stakeholders to define and implement clinical and operational workflows in our products
• Own the delivery of new products and feature improvements from start to finish
• Conduct and use customer research and data insights to improve the product
• Collaborate with thought partners in engineering, design, data science, and operations to discover and execute on new product opportunities
• Where appropriate, conduct build/buy/partner analyses and manage 3rd party vendor implementations

What You’ll Need

• 5 years of experience in product management and 2 years of experience with an early-stage startup
• Experience with products that automate or streamline complex workflows, or experience with a digital health startup are a big plus!
• Ownership mindset – own driving results for the mission, business, and patient experience
• Strong collaboration skills with thought partners from engineering, design, data science, operations, and population health
• Experience conducting qualitative research (customer interviews) and quantitative analysis to make product decisions amid uncertainty
• Structured thinking and ability to define and solve complex problems
• Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
• Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder

Because We Value You

• Competitive salary: $145,000 - $170,000 (DOE)
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k through Guideline
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend 
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!