A multidisciplinary specialty medical practice is seeking a full-time Medical Receptionist who is friendly, energetic, and organized. Essential duties and responsibilities include but are not limited to the following:

Essential duties and responsibilities include but are not limited to the following:

• Provide outstanding customer service
• Greet patients and guests in a professional, friendly, and hospitable manner
• Check patients in/out, verify patient demographics, collect copayments, and update insurances as appropriate
• Answer, screen, and route incoming telephone calls with professional etiquette
• Answer routine inquiries and forward complex inquiries to appropriate personnel
• Schedule follow-up appointments
• Audit scheduled appointments
• Verify commercial insurance eligibility and benefits
• Process authorizations for HMO and Medicare office visits
• Keep waiting room neat and stocked with magazines and cups for water
• Perform a variety of other clerical and reception duties

Qualifications:

• Experience working in a medical office (e.g. medical office administrative assistant, medical assistant certification, etc.) is highly desirable
• Previous workers' compensation experience preferred
• Previous HMO and PPO insurance verification experience
• Working knowledge of EMR systems preferred
• Exceptional customer service skills
• Outgoing and energetic personality
• Excellent phone etiquette
• Highly effective interpersonal, verbal, and written communication skills
• Dedicated to providing excellent service to all patients
• Strong organizational skills and the ability to multitask
• Exercised patience in a high-volume, high-stress environment
• Great team player
• Type at least 40 wpm
• Bilingual in Spanish preferred
• May require some travel to one of our offsite clinics

We offer a competitive benefits package (eligible 90 days after date of hire) including:

• PTO
• 8 paid holidays annually
• Medical, dental, and vision plan options
• Qualified retirement plan (eligible 1 year after date of hire)

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice
• Rehabilitation center

Medical specialties:

• Pain Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person