Summary:

Work with the Steakhouse Food Servers to ensure guests have all food and beverage items needed, tables are kept clean and well-maintained in a timely manner and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent with a steakhouse environment.

Essential Functions and Responsibilities:

• Greets the guest in an upbeat and positive manner
• Delivers bread, serves, and replenishes water and/or guests’ beverage of choice, alcoholic and/or non-alcoholic, in a timely manner
• Maintains a general knowledge of menu items and beverages offered
• Clears table as soon as appropriate, including crumbs, using pocket crumber or folded napkin, onto their service tray or plate
• Transport dirty tableware to the dishwashing area
• Sets tables according to the standards of the outlet
• Polishes glassware and silverware
• Monitors and maintains cleanliness, sanitation, and organization of assigned work areas
• Maintains complete knowledge and complies with all Departmental policies, procedures, and service standards
• Performs other duties as assigned

Qualifications/Requirements:

• Six months of previous experience performing the same or similar job duties
• Previous experience working in an upscale dining or steakhouse environment preferred
• Experience providing high-touch guest service expected in an upscale or steakhouse room environment
• Ability to manage multiple tasks and remain calm in a high-paced, hectic environment
• Ability to effectively communicate in English, both written and verbal
• High school diploma or equivalent preferred
• Minimum 21 years of age

Work Cards:

• Nye County Liquor Permit

Physical Requirements:

• Frequently lift and/or carry up to 25 lbs. at floor, knee, waist, and/or chest levels
• Frequently bend, reach, twist, climb, squat, kneel, stand, and walk
• Frequently sitting and driving
• Constant use of hearing and vision, distinguish between shades of color and use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions:

• Frequently lift, carry, push, pull, or otherwise move objects weighing up to 50 lbs.
• Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces
• Vision, hearing, speaking, and literacy (critical)
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Working inside in a noisy, smoky, and hot or cold environment

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.