Summary:

Responsible for leading assigned team members in the successful completion of assigned tasks, projects, and job duties.

Essential Functions and Responsibilities:

• Assist with training and developing department staff, as assigned
• Provide direction to assigned staff and oversee projects assigned to staff
• Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
• Oversee cashier/hosts and servers
• Handle guest issues that may arise
• Handle register corrections as needed
• Working knowledge of the sequence of service and following it at all times
• Clear, clean, reset and maintains station throughout shift
• Assist other servers as needed to provide excellent service to guests
• Remain knowledgeable of all menu items
• Perform necessary side work
• Maintain designated station by checking for proper table settings and cleanliness, making sure only clean and full condiments are used
• Follow departmental rules to ensure safety, cleanliness and customer satisfaction
• Remain polite and poised at all times when dealing with guests
• Various managerial and other duties as assigned
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Perform other duties as assigned

Qualifications

• 1 year of experience in a high volume restaurant preferred
• Previous experience working in a team or group environment
• Able to interact with guests in a professional and courteous manner
• Ability to functionally communicate occupational-based English, both written and verbal
• Must be at least 21 years of age
• High school diploma or equivalent preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Nye County Liquor Work Permit
• Alcohol Awareness Card

Physical Requirements

• Frequently lift and/or carry up to 30 lbs. at floor, knee, waist, and chest levels
• Frequently bend, reach, twist, squat, and kneel
• Constant walking, standing, and use of hearing and vision

Work Environment Potential Conditions

• Indoor
• Smoky and noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.