Software Integration Engineer

About Packsize

Packsize is a leading automation company that enables more efficient and sustainable packaging process flows from packing to unboxing. We’re propelling our customers and the industry forward, always looking to innovate and improve. Because, to us, packaging is about much more than a box, it’s about delivering what’s right, for our customers, for their customers and our planet.

About the Role:

The Software Integration Engineer is responsible for the support of the sales, integration & implementation process by providing technical knowledge to internal and external clients as well as potential clients. They will develop and implement integration solutions coordinating applications across the customer’s enterprise or its units/departments. They will also evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs and be directly responsible for the diagnosis, configuration, deployment and support of Packsize during all steps of the sales and implementation cycles. This person will act as a critical link between customer, implementation teams and product development teams and will be familiar with the standard concepts, practices, and procedures of Warehouse Management Systems. The Software Integration Engineer relies on experience and judgment to plan and accomplish project goals and a wide degree of creativity and latitude is expected.

What You’ll Do:

• Represent Packsize software technology products to drive
• Quickly establish trust and rapport with customers IT Personnel to maintain mutual commitment to the project
• Map out current state vs. future state information flows for corresponding process flows
• Assess customer’s Order, Pick, Pack and Ship processes and all IT Systems used to fulfill an order
• Help scope and design complete integration and implementation solutions that meet customer requirements and PACKSIZE capabilities
• Must design, test and implement a proven solution
• Comprehensive understanding of I.T. networking, remote access methods, windows application deployment and IOT/Edge device configuration
• Create and document a smooth handoff to IT Customer Support Team
• Provide support in both pre-sale and post-sale by attending presentations, product demonstrations, and installations/implementations

What You’ll Bring:

• Bachelor of Science in Computer Science, Software Engineering, Information Technology or a related field is required, advanced degrees preferred
• Prior experience integrating and implementing cross-platform software solutions preferred
• Prior experience with networking/I.T. systems preferred
• Experience with ERP, MRP, WMS, or CRM systems preferred

Competencies:

• Communication / Teamwork
• Efficiency
• Attention to Detail
• Flexibility/Adaptability
• Organization & Planning
• Listening Skills
• Proactive
• Honesty/Integrity
• Follow-Through

Physical Demands and Working Conditions:

• Ability to travel up to 25%
• Must have a valid driver’s license and good driving record

Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills.

If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.