** Task Force Sales & Catering Manager**

**Job Category****:** Sales and Marketing **Requisition Number****:** TASKF004282 Showing 1 location **Job Details**

**Description**

Pacifica Hotels is actively searching for a **Task Force Sales & Catering Manager** to join the team. The Task Force Sales & Catering Manager will temporarily fill staffing voids in property sales and/or catering teams and provide continuity in the sales and catering department of assigned hotel(s). This job position will assist with/complete projects as assigned by the Corporate Director of Sales that lead to the success of the sales organization and Pacifica Hotels.

**Essential Functions and Responsibilities of the job include but are not limited to:**

Adhere to Pacificas Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.

Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.

Direct Sales: Manager targets a proactive sales approach with appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and productivity goals. Manager may be tasked with group rooms, business transient and or banquet and catering sales assignments. Manager must have experience and skills to assume any vacant role easily and seamlessly within the Pacifica Hotels sales organization. Must have own reliable transportation and possess a valid state driver's license to make sales calls.

Time will be prioritized in a manner that allows the Manager to provide both proactive and reactive sales efforts for the hotel(s) assigned. Hotel and role (sales or catering) is assigned by CDOS and is the location in which the Manager will office/work for the length of the assignment or until the vacant position is filled. Manager is responsible for sales activities that may require them to leave the hotel for short periods of time, an example would be sales calls.

Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.

New Account Development: Captures competitor's accounts through networking, research, and proactive prospecting to target and solicit those most probable to generate new business. Plans and implements an on-going Targeted Account Development "hit list" to create new revenue and acquire valuable hotel contacts, and contracts. Continually targets and prospects for new business through telemarketing, individual creativity, innovation, and usage of provided tools.

Yield Management: Utilizes yield management techniques to profitably negotiate room rates and function space commitments to enhance the hotel's financial performance. Work in unison with revenue management to ensure strategic approach to all negotiations.

Account Service and Management: Maintains well-documented, accurate, organized, and up-to-date file management system to service client and employer in the most expedient, organized, and knowledgeable manner. Develops strong customer relations through frequent communication and the use of professional, courteous, and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.

Product Knowledge: Conducts research, surveys, personal investigation and studies marketplace and territory to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.

Project Management: In addition to the direct sales and catering duties, the Manager may be called upon to assist with or own various projects as assigned by the Corporate Director of Sales. Examples of projects: system audits, template creation, assisting a property with a sales blitz, etc..

System Knowledge: Should be a systems expert and knowledgeable of all sales system utilized within the Pacifica Hotels sales organization (iVvy, Delphi FDC, CI/TY) as well as lead generation sites (Cvent, The Knot, Hotel Planner etc.)

Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.

Professionalism: Controls expenses including travel on the property's behalf to minimize hotel costs. Represents themselves, the hotel, and Pacifica Hotels with the highest level of integrity.

Professionalism: A service-focused approach and a caring, sincere attitude always. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel. Display a neat, clean, and business-like appearance always.

Administration: Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely fashion. Contributes to the hotel's overall sales effort during planning and strategy phases through research and knowledge input.

Community/Trade Involvement: Actively participates in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line. Performs other duties as assigned or deemed necessary by management.

Other duties as assigned by the General Manager or Corporate Director of Sales.

**Health Benefits, Travel Perks & More**Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. Our client also encourages quarterly team building and giving back to the communities in which they work through regular volunteering and select charity promotions throughout the year.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**