11 Customer care rep Jobs in Eugene, OR
Pacific Office Automation is Hiring a Customer care rep Near Eugene, OR
Position
We are seeking a Customer Care Rep / Dispatcher for our office in Eugene, OR. Our ideal candidate will be detail-oriented, have experience with problem-solving, and will have excellent telephone and customer service skills.
Essential Job Duties :
- Answer multi-line phone system
- Use basic computer applications
- Communicate with customers, technicians and salespeople
- Schedule service calls
- Record keeping
- Bill out chargeable invoices and collecting on outstanding invoices
- Meet monthly service goals
- Generate reports
- Process payments
- Help with misc. administrative tasks
Qualifications :
- Proven ability to multi-task and work under fast-pace environments while maintaining accuracy
- Problem solver
- Ability to calmly handle stressful situations
- High attention to detail and strong organizational skills
- Computer and customer service skills
- Must have strong written and verbal communication skills
- Must know how to use Microsoft Word and Excel
- Previous admin experience is a plus
- Bi-lingual is a plus
Benefits
- Advancement and growth into leadership roles
- Team-player environment
- Medical / Dental / Vision / Life insurance plans
- Matched 401k
- PTO, Vacation, Sick Leave
- FSA / HSA programs
Last updated : 2024-05-21
Job Summary
Full Time
Wholesale
$36k-46k (estimate)
05/23/2024
08/22/2024
pacificoffice.com
PORTLAND, OR
500 - 1,000
1976
Private
JOHN BIGELOW
$200M - $500M
Wholesale
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About Pacific Office Automation
Pacific Office Automation specializes in providing office automation and workflow solutions.
The job skills required for Customer care rep include Customer Service, Problem Solving, Attention to Detail, Leadership, Customer Care, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care rep positions, which can be used as a reference in future career path planning. As a Customer care rep, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care rep. You can explore the career advancement for a Customer care rep below and select your interested title to get hiring information.
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