18 Service Advisor Jobs in Portland, OR
SORT BY
M
P
G
C
T
O
T
G
R
G
I
A
C
M
L
L
R
T
Pacific Golf & Turf is Hiring a Service Advisor Near Portland, OR
Pacific Golf & Turf is the Northwest's premium supplier of John Deere Golf and EZGO products. We are seeking a Service Advisor who is highly organized and loves to provide excellent customer service. We are a growing company that strives to be the best at taking care of our customers and were looking for a qualified and motivated candidate to help us grow and be part of our winning team. We love to come to work, work hard, have fun, and be honest dependable partners for our customers. Primary Purpose and Essential Functions: To provide exceptional customer service as well as administrative support for the service department. General Duties/Responsibilities: Answer phone calls directed to the service department and follow up with customers in a professional manner Schedule and coordinate service appointments Review & process technician notes. Ensure accuracy and that notes are presented in a way that is easy to understand
Preparing service quotes and relay to customers Open, review, and close repair orders. Ensure accuracy and file warranty claims Stay current on warranty guidelines/requirements in order to ensure optimal reimbursement and develop relationships with our manufacturers Follow up on shorted warranty claims and recover as much as possible Monitor recalls from manufacturers and ensure compliance
Work with Service Manager to achieve overall company goals as well as branch location goals May perform additional duties as assigned by leadership Qualification Requirements:
HS diploma or equivalent with some applicable shop, service, or maintenance management/administration experience Proficient and productive with Microsoft Word & Excel, typing 45 wpm, and 10-key calculator CRT/Data Entry and the ability to learn new systems Ability to lift a weight of 50# or more, on occasion Ability to solve practical problems and to read/interpret instructions furnished in written, oral, diagram or schedule form Successful candidate will have a positive attitude, proven communication skills, enjoy being part of a team, and a desire to provide great customer service Desired Qualifications: Technical or mechanical experience Service Advisor or Writer experience Warranty administration experience Basic understanding of parts and inventory managementDay Shift: Monday Friday
Wage - $20-$22 per hour DOE
Competitive benefit package including: Medical, Dental, Vision, Life, and Disability. Vacation, Sick, and Holiday Pay. 401(k) plan with company match.
Preparing service quotes and relay to customers Open, review, and close repair orders. Ensure accuracy and file warranty claims Stay current on warranty guidelines/requirements in order to ensure optimal reimbursement and develop relationships with our manufacturers Follow up on shorted warranty claims and recover as much as possible Monitor recalls from manufacturers and ensure compliance
Work with Service Manager to achieve overall company goals as well as branch location goals May perform additional duties as assigned by leadership Qualification Requirements:
HS diploma or equivalent with some applicable shop, service, or maintenance management/administration experience Proficient and productive with Microsoft Word & Excel, typing 45 wpm, and 10-key calculator CRT/Data Entry and the ability to learn new systems Ability to lift a weight of 50# or more, on occasion Ability to solve practical problems and to read/interpret instructions furnished in written, oral, diagram or schedule form Successful candidate will have a positive attitude, proven communication skills, enjoy being part of a team, and a desire to provide great customer service Desired Qualifications: Technical or mechanical experience Service Advisor or Writer experience Warranty administration experience Basic understanding of parts and inventory managementDay Shift: Monday Friday
Wage - $20-$22 per hour DOE
Competitive benefit package including: Medical, Dental, Vision, Life, and Disability. Vacation, Sick, and Holiday Pay. 401(k) plan with company match.
Powered by JazzHR
Job Summary
JOB TYPE
Full Time
SALARY
$63k-88k (estimate)
POST DATE
04/25/2024
EXPIRATION DATE
05/13/2024
WEBSITE
pacificgolfturf.com
HEADQUARTERS
KAPOLEI, HI
SIZE
25 - 50
FOUNDED
2002
CEO
JERRY TYREL
REVENUE
<$5M
INDUSTRY
Wholesale
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
