2 Systems Engineer Jobs in San Luis Obispo, CA
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Systems Engineer
$102k-123k (estimate)
Full Time
6 Months Ago
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Pacific Eye Surgeons is Hiring a Systems Engineer Near San Luis Obispo, CA
| JOB TITLE | Systems Engineer |
| BUSINESS UNIT | PES |
| DEPARTMENT | IT |
| REPORTS TO | Regional IT Manager |
| FLSA STATUS | Exempt |
SUMMARY
As a System Engineer supporting a Windows/MAC environment in Eye Care practice San Luis Obispo and nearby markets, you will be responsible for ensuring the smooth operation of our clinical and administrative IT systems. You will collaborate with our IT team, medical staff, and external vendors to maintain and enhance the performance, security, and compliance of our technology infrastructure.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Utilize ticketing system to receive, troubleshoot, and resolve support requests.
- Knowledge of On-premise server hardware and network infrastructure.
- Experience with Active Directory and AD services.
- Some knowledge of Azure and/or other cloud technologies.
- Work closely with Application Specialists to support, troubleshoot and resolve core application issues.
- Coordinate with third party vendors and additional IT resources to provide technical support to end users via phone, email and/or in person.
- Participate and assist with new software and hardware implementations, create documentation, and perform software testing and evaluation as needed. Implementations or new deployments may require hours to be worked after regularly scheduled weekday hours or on weekends dependent on each situation.
- Work closely with users from all levels on related projects to utilize resources, prioritize tasks, and ensure quality and on-time delivery.
- Adhere to all regulatory requirements. Assist with the development of processes and procedures to ensure compliance with regulations and requirements.
- Some travel required to other medical practice locations in the market.
- Administer and support the EMR system, ensuring data integrity and compliance with HIPAA and other healthcare regulations.
- Plan and execute system upgrades, ensuring minimal disruption to clinical operations.
- Collaborate with vendors to integrate new technologies and functionalities into the existing infrastructure.
- Develop and maintain robust backup and disaster recovery plans to safeguard critical healthcare data.
- Responsible for defining and managing the region budget/spend
- Other duties as assigned.
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree in Computer Science, Information Technology, or a related field or 5 years experience in a systems engineer role in Information Technology with some background in end user support. Microsoft and Network Certifications is a plus. Previous Healthcare IT experience preferred. Functional knowledge of Windows and Mac Operating Systems, Microsoft Office, SharePoint, and Active Directory required. Very strong conceptual, analytical, judgment and communication abilities, with an emphasis on the ability to communicate with technical and non-technical audiences.
CERTIFICATES, LICENSES, REGISTRATIONS
IT certifications preferred.
PHYSICAL DEMANDS
| Amount of Time | ||||
| Activity | None | <1/3 | 1/3-2/3 | >2/3 |
| Stationary position (sit and/or stand): Ability to stay in a stationary position, particularly for sustained periods of time. | x | |||
| Move, traverse: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. | x | |||
| Operate, activate, use, prepare, inspect place, detect and/or position: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Constantly operates a computer and/or other productivity machinery | x | |||
| Ascend/descend, work atop, traverse: Ascending or descending ladders, stairs scaffolding, etc. and maintaining body equilibrium to prevent falling. | x | |||
| Position self to stoop, kneel, crouch or crawl: bending body downward, bending legs at the knees, moving about on hands and knees. | x | |||
| Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken information to other workers accurately, loudly, or quickly. | x | |||
| Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. | x | |||
| Computer use: Use a computer the collect and disseminate information, to research issues and to process information. | x |
Indicate the type of work that best describes the Indicate special vision requirements.
amount of lifting and exerted force required.
| Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for periods of time. | x | Close vision - clear vision at 20 inches or less |
| x | Distance vision - clear vision at 20 feet or more | |
| Color vision - ability to identify and distinguish colors | ||
| Peripheral vision - ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point | ||
| Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of sedentary work. Light work usually requires walking or standing a significant amount of time. | Depth perception - three-dimensional vision, ability to judge distances and spatial relationships | |
| x | Ability to adjust focus - ability to adjust the eye to bring an object into sharp focus | |
| No special vision requirements | ||
| x | Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. | |
| Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. | ||
| Very heavy work. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. | ||
Indicate any physical demands that aren't listed or if there are any peculiar physical movements. Include frequency, intensity, and/or duration.
WORK ENVIRONMENT
Select the amount of time spent exposed to each of the conditions on-the-job.
| Amount of Time | ||||
| Exposure of | None | <1/3 | 1/3-2/3 | >2/3 |
| Hot, cold, wet, humid, or windy conditions caused by the weather | x | |||
| Extreme cold - Exposure to non-weather related cold temperatures | x | |||
| Extreme hot - Exposure to non-weather related hot temperatures | x | |||
| Wet and/or humid - Contact with water or other liquids; or exposure to non-weather related humid conditions | x | |||
| Fumes or airborne particles | x | |||
| Toxic or caustic chemicals | x | |||
| Risk of electrical shock | x | |||
| Work near moving mechanical parts | x | |||
| Work with explosives | x | |||
| Vibration - Exposure to a shaking object or surface | x |
Indicate the noise level that best Indicate the type of hearing that is required.
describes the work environment.
| Very quiet | x | Ability to hear alarms on equipment | |
| x | Quiet | x | Ability to hear fellow employees |
| Moderate Noise | x | Ability to hear instruction from management | |
| Loud Noise | |||
| Very loud noise |
MENTAL DEMANDS
Indicate each of the mental abilities that are required to perform the essential functions of this position.
Comprehension
| x | Ability to understand, remember and apply oral and/or written instructions or other information |
| x | Ability to understand, remember and communicate routine, factual information |
| x | Ability to understand complex problems and collaborate and explore alternative solutions |
| Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints |
Organization
| x | Ability to organize thoughts and ideas into understandable terminology |
| x | Ability to organize and prioritize own work schedule on short-term basis |
| Ability to organize and prioritize work schedules of others on short-term basis | |
| Ability to organize and prioritize work schedules of others on long-term basis |
Reasoning and Decision Making
| x | Ability to apply common sense in performing job |
| x | Ability to make decisions which have moderate impact on immediate work unit |
| Ability to make decisions which have significant impact on immediate work unit and monitor impact outside immediate work unit | |
| Ability to make decisions which have significant impact on the departments credibility, operations and services |
Communication
| x | Ability to understand and follow basic instructions and guidelines |
| x | Ability to complete routine forms, using existing form letters and/or conduct oral communication |
| x | Ability to compose letters, outlines, memoranda and basic reports and/or to orally communicate technical information |
| x | Ability to communicate with individuals utilizing a telephone |
| x | Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly and quickly |
| x | Ability make informal presentations, inside and/or outside the organization |
| Ability to formulate complex and comprehensive materials such as legal documents, authoritative reports, official publications of major scope and impact and/or to make formal presentations |
Mathematics
| No mathematical ability is required | |
| x | Ability to count accurately |
| x | Ability to add, subtract, multiply, divide and to record, balance and check results for accuracy |
| x | Ability to compute, analyze and interpret numerical data for reporting purposes |
| Ability to compute, analyze and interpret complex statistical data and/or to develop forecasts and computer models |
DISCLAIMER
This job description is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. MEC reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.
Job Summary
JOB TYPE
Full Time
SALARY
$102k-123k (estimate)
POST DATE
11/11/2023
EXPIRATION DATE
05/14/2024
WEBSITE
pacificeyesurgeons.com
HEADQUARTERS
Arroyo Grande, CA
SIZE
<25
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