MISSIONS

• Perform a wide range of administrative and office support activities for Managers and Supervisors to facilitate the efficient operation of the organization.
• Provide high-level service to Executive Officers.

SCOPE

• Assist Executive Officers and other employees as necessary to ensure a professional business environment fitting to the company's goals and vision.

FUNCTIONS

• Greet Customers, New Hires, Employees, and other as they arrive.
• Answer, screen (to control interruptions) and transfer inbound and internal phone calls appropriately.
• Make announcements over the company's intercom as needed.
• Conduct general clerical duties including photocopying, faxing, mailing and filing.
• Enter data into the Paycom training platform as a response to requests from users.
• Create and Deploy agendas for visitors and new employees.
• Book transportation services and lodging as needed for visitors and candidates for employment.
• Facilitate transportation, lodging and per diem for approved travel requests from HR.
• Manage and coordinate the conference room schedule (bookings, cancellations, communication).
• Arrange and/or prepare meeting facilities.
• Schedule and coordinate meetings, appointments and travel arrangements for Executive Officers as needed.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Resolve administrative problems and inquiries.
• Send welcome email and electronic link for collecting onboarding information for new employees.
• Conduct research as needed.
• Send approved HR communications.
• Update the company's public calendar on our Intranet homepage.
• Sign for official mail or package deliveries.
• Open, sort and distribute incoming USPS correspondence.
• Receive, sign for, and distribute packages from couriers.
• Ship packages or envelopes for Executive Officers using courier services.
• Assure discreet handling of all business.
• Maintain Employee files.
• Assist in recruiting efforts by sourcing through resumes and scheduling 15 minutes interviews.
• Perform other duties as assigned.

Education: High School Diploma required, Associate or Bachelor's degree a plus.

Work Experience: At least 2 years of experience in an administrative assistant role.

SKILLS

• Professional communication skills (written and verbal)
• Planning and organizing
• Attention to detail and accuracy.
• Customer service orientation
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Communication Must be fluent in English, Spanish or Creole is a plus.