Position Summary

The Executive Director provides leadership for the senior living community to ensure residents are cared for, employees are valued, families are engaged, and resources are stewarded and reinvested while overseeing the coordination and provision of life enrichment, healthcare coordination, food service, sales, and maintenance services.

Essential Functions

Leadership and Staff Development

• Oversee the hiring, onboarding, and development of staff that provide exceptional service and care for our residents
• In partnership with the Vice President of Human Resources and Compliance, develop programs and policies that enhance Team Member engagement and maximize productivity
• Set clear behavioral expectations and performance objectives for direct reports and develop their supervisory skills to hold their own teams accountable for meeting expectations and achieving objectives
• Consistently communicate clarity of purpose and strategic objectives to all community staff

Sales

• Develop a sales culture within the community, ensuring that every team member understands the role they play in growing and maintaining occupancy
• Initiate new and nurture existing relationships with health care providers, referral sources and resident families to increase the referral base for the community
• Facilitate educational and networking events for the community and stakeholder network to spread the message about the community
• Partner with the Vice President of Sales and Strategy, Vice President of Marketing and Brand and the marketing team to ensure the community is visible within the market area and beyond

Operations Management

• Ensure community operates successfully within the established budget
• Maintain an innovative staffing schedule that maximizes efficiency while ensuring exceptional resident care
• Prepare and submit accurate and timely financial reports as requested by federal/state regulatory bodies as well as the Home Office
• Knowledgeable of state regulations
• Ensure all state reportable incidents are reported, investigation completed and submitted, within the timeline required
• Provide support 24 hours per day, 7 days per week
• Delegates coverage of duties when unavailable

Operational and Clinical Compliance

• Participate in the preparation and facilitation of periodic operational and clinical compliance audits, both self-audit and required external audits
• Ensure all health care related services are provided in accordance with all state, federal, and third-party accreditation regulations

Successful Behavioral Attributes at Oxford Senior Living

• Humility: Share credit, emphasize team, and define success collectively rather than individually
• Positive Attitude: Display a “can-do” attitude focused on providing solutions
• Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
• Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own

Minimum Qualifications

• Bachelor’s degree in Business or a relevant industry discipline
• Equivalent years of career experience in a similar capacity may be considered
• Three (3) years of experience leading a senior living community

Preferred Qualifications

• Master’s degree in Business or a relevant industry discipline
• Ten (10) years of experience leading a senior living community
• Prior experience opening a new senior living community

Physical Working Requirements

• Ability to travel using personal vehicle, including at night
• Able to do occasional lifting of up to 50 pounds
• Able to work flexible schedule, including evenings and/or weekends
• Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change