Overview

The Catering Server is responsible for the set-up, execution, and breakdown of events. The Catering Server must be personable, professional, adaptable, and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

• Must demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers and uniform and grooming standards.
• Must demonstrate ability to read and comprehend events: Steps of Service, Staff Assignments, and Banquet Event Order (BEO) when servicing event for the purpose of setting up events with proper linen, flatware, and glassware; executing services contracted on event order & timeline.
• Responsible for serving plated meals to guests and/or replenishing food & attending stations or buffets.
• Serve beverages to guests including alcoholic beverages & table side wine service.
• Responsible for assisting in unloading/ loading of any equipment, products, or goods at event venue.
• Responsible for maintaining a clear and organized work space.
• Maintains sanitation, health and safety standards in work areas

Qualifications

• High school diploma or equivalent preferred.
• One or more years’ experience as a server in a fine dining, large scale dining facility or similar field preferred.
• Detail oriented, ability to multi-task
• Ability to prioritize and execute on a list of written tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends and long hours.

• Ability to communicate with employees, co-workers, management staff, vendors and guests in a clear, professional and respectful manner.
• Ability to multi-task between two or more tasks and prioritize between these tasks while working under time limits in moderate to high pressure situations.
•  Ability to speak and read in English at an intermediate level.

Physical demands:

• While performing duties of the job, the employee will constantly be required to grasp, fingering manipulation of product, feel, and carry multiple plates at a time. Employee will constantly push & lift equipment, food product, and supplies. Frequently requires employee to pull, climb, stoop, kneel to push carts of equipment, carts of food, move tables & chairs, and reach supplies. Exposure to hot plates, dishes and beverages. Exposure to wet floors.. Vision requires ability to constantly adjust focus to see long distances, peripheral vision and close vision to read instructions. Ability to frequently hear communication of others in a potentially loud event environment. Constant standing, walking and moving about a large event venue is required. Employees exert up to 75 pounds of force occasionally, lift up to 50 pounds frequently.

Work environment:

• Exposure to loud environment including frequently communicating with guests in a loud environment, working around loud food production machinery and working in crowded work spaces and crowded event spaces. Employees will frequently work on tasks independently or in small or large teams.