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JOB SUMMARY(updated February 2024)
The Client Support Representative delivershigh-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients.
ESSENTIAL DUTIES & RESPONSIBILITIES
Customer Interaction
Issue Resolution
Product Knowledge
Process Adherence
Team Collaboration
Documentation
Client Retention
Continued Development
Adaptability
Ad-hoc Support
KNOWLEDGE & REQUIREMENTS
EDUCATION & EXPERIENCE REQUIREMENT
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Full Time
$39k-50k (estimate)
01/05/2024
05/14/2024