Reporting to the Human Services Supervisor - Mental Health & Substance Use, the Home Consultant performs work involving the care and treatment of individuals experiencing severe and persistent mental illness, providing a positive rehabilitative influence.

HOURS:

Monday-Friday, 12:30 - 9:00 PM and every 5th weekend with possibilities of overtime

LOCATION:

County Administration Building at 320 S. Walnut St. in Appleton, WI

Outagamie County offers Benefit options and paid time off for team members that work 20 or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-information

INVESTED IN SERVING - BETTER TOGETHER - 

CREATE PROGRESS - SUPPORT THROUGH COMPASSION

• Instructs and assists consumers individually and in groups regarding basic living activities which may include but are not limited to money management, personal hygiene, nutrition, housing, shopping, meal preparation, laundry, parenting, community living, and recreation.
• Assists in assessment and evaluation of cases to determine consumer's needs and progress relative to the treatment plan.
• Responsible for researching and assisting consumers in obtaining insurance including BadgerCare and Marketplace plans; and assisting with obtaining medications as necessary.
• Provides information on community resources.
• Records observations relating to actions and behavior, maintains records of services provided.
• Transports and escorts consumers to meetings, services, appointments and other activities.
• Provides information to social workers, therapists, supervisory staff and other professionals regarding the consumer's status.
• Provides support to consumers and families in crisis and stress situations.
• Attends staff meetings and participates in training activities as required.
• Maintains regular and predictable attendance, works overtime/extra hours as required.
• Monitors medications to ensure compliance with prescribed dosages as well as efficacy and potential adverse reactions.
• May administer first aid as needed.
• Provides psychosocial rehabilitative services within a team concept.
• Documents observations relating to actions and behaviors and maintains clinical records of services provided.
• Performs other duties as assigned.

• Graduation from High School required.
• 1000 hours of work experience involving the direct provision of services to persons with severe and persistent mental illness or a closely related population; or coursework from a recognized college or university in the social sciences preferred.

• Knowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department as well as the Outagamie County Work Rules and Terms of Employment.
• Knowledge of department and community resources.
• Knowledge of and skill in teaching activities of daily living.
• Ability to effectively communicate in English and understand and follow written and oral instructions.
• Ability to maintain confidentiality and accountability.
• Ability to work independently, make sound decisions, use good judgment and maintain appropriate boundaries with consumers.
• Ability to budget time and schedule work to efficiently complete tasks.
• Ability to transport oneself to and from various locations in a timely, efficient and safe manner.
• Ability to effectively communicate and use tact and diplomacy with consumer's, co-workers, professional personnel, the general public, and members of all socioeconomic groups.
• Ability to establish effective working relationships with consumers and staff.
• Ability to serve as a positive role model for consumers and provide effective direction and supervision.
• Knowledge of adolescent and adult behavior, interpersonal relations and social interaction.
• Ability to recognize potentially hazardous situations and take appropriate action.
• Ability to add, subtract, multiply, divide, and figure simple mathematical calculations.
• Ability to conduct interactive interviews and obtain information in a non-judgmental manner.
• Ability to comprehend and interpret a variety of documents including medical records, technical manuals, etc.
• Ability to use telephone, calculators, copy machines, computer terminals, dictaphones, typewriters, fax machines and other standard office equipment.
• Ability to work a flexible schedule which may include evenings and weekends.
• Knowledge of psychological/psychiatric terminology and interventions.
• Knowledge of the rules and regulations governing the delivery of care (HFS 63, COP, WMAP Providers Handbook Part H and Part U).
• Knowledge of the use and side effects of psychotropic medications including symptoms of overdose.
• Ability to recognize symptoms of acute alcohol and drug abuse and take appropriate action.
• Knowledge of and ability to apply the basic principles of first aid.
• Ability to prepare a variety of documents including clinical progress notes, billing records, consumer records, etc.
• Ability to walk, stoop, climb, bend, stretch; push, pull and lift up to 40 pounds, understanding and utilizing proper body mechanics.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.