Receptionist - Bilingual (Spanish)

About OUR Organization : OUR Center is truly a community-based agency. We are here to provide a safe, accessible place for families to connect with comprehensive, coordinated services that help strengthen families and self-reliance.

OUR Center works closely with many other agencies in the community to assist those in need, especially those in emergency situations.

The OUR Center is a proud member of the Family Resource Center Association!

Position Summary : This position is responsible for performing administrative tasks within an office environment to support the organization’s daily operations.

The Receptionist will serve as the initial representative and point of contact for participants seeking services. This position requires assisting participants during possible moments of trauma and crises.

This position will ensure that participants understand all the available services offered at the OUR Center. The Receptionist will assist as necessary to ensure that participants complete all documents required to access support and services as well as help them to understand the contents of the documents before the participant signs.

All completed documentation will be entered into the organization’s database : Boulder County Connect (BCC).

What are we looking for in a candidate? OUR Center is looking for a well-qualified candidate to join our team. Do you have a passion for helping others in need?

A commitment to our mission, vision, and values at the OUR Center? Do you possess strong interpersonal skills with the ability to build positive, trusting relationships with individuals from diverse backgrounds?

Are you someone who values the importance of maintaining a high degree of confidentiality and discretion? Someone who finds they are comfortable and even thrives in an occasionally high-stress / busy environment that is constantly changing?

Someone who is very self-motivated, with a strong sense of ownership, especially in areas of responsibility? Do you have the ability to communicate with all levels of the organization proficiently and effectively?

Can you manage multiple projects and phone lines with exceptional attention to detail, while also staying organized, and adequately prioritizing competing demands?

Can you work as a collaborative member in our team environment with various people from diverse backgrounds? In that case, we are looking for you!

Any combination of related education and / or experience is encouraged to apply.

A High School Diploma or GED is required for this position, 1 years of professional experience is preferred. Candidate must also have experience with Microsoft 365 and other software programs and be at least 18 years old with a valid driver's license & auto insurance.

Other duties may be assigned based on organizational needs.

As an employee at OUR Center, you’ll enjoy :

• Medical, Dental, and Vision Insurance
• Paid Holidays
• Sick Leave & PTO
• 403(b) with company match
• Free Breakfast and Lunch for all employees
• OUR policies and practices follow a family-friendly approach.

Physical Demands

• Able to work onsite
• Able to sit or stand for extended periods
• Regular use of a computer
• The ability to work in a busy and sometimes high-stress environment
• Regular use of a telephone
• Light to moderate lifting is required
• Talking, hearing, and listening

At Our Center, we are proud to be an equal opportunity workplace and we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not a complete job description and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions.

Last updated : 2024-05-06