1 Technical Support Specialist II - (Info Systems) Job in Maple, MN
Osseo Area Schools is Hiring a Technical Support Specialist II - (Info Systems) Near Maple, MN
- Application support of our student information system, including user training, and software problem solving, on-site and hotline support.
- Provide customer support for standard application software; and building, grade level, or curriculum software as required.
- Establish and maintain troubleshooting and quality control procedures.
- Collaborate with teammates to insure all District service levels and commitments are met.
- Remain current in software updates and technology advances.
- Actively participate in department work groups and team troubleshooting initiatives.
- Providing technical support to District users of the Student Information Systems.
- Investing, researching, documenting, reporting encountered that effect Osseo’s use of the Student Data Systems.
- Creating training materials and instructions to system users.
- High school graduate or equivalent.
- ?Verification of successful completion of an accredited course of study related to computer science and/or equivalent experience in technical support of software.
- Minimum of three years of experience with web application processing;
- Coursework in Computer application support, or a closely related field
- Strong customer service orientation - dedication to customer needs; understanding the customer's sense of urgency.
- High level of comfort and skill in the use of a variety of software packages on which they operate.
- Demonstrate initiative and ability to work with minimal supervision.
- Ability to communicate effectively in both oral and written form.
- Excellent organizational skills in prioritizing and documenting needs.
- Ability to work under pressure.
- Flexibility, resilience, and tolerance for ambiguity.
- Post-secondary degree in computer-related field.
- Meaningful and impactful work
- Opportunities to grow professionally
- A variety of benefits
- Summer opportunities
- and more
Hourly Technical
12/27/2023
Educational Service Center
Until Filled
Job summary: Provides requested “on-the-spot” user assistance, training, and support to district staff and administration for a variety standard office software and database applications. Design, create, and distributes training documentation for our third-party software applications. Develops and provides scheduled user training for our Student Information System. Collaborate with Technical Support Specialists, Technical ESP’s, the Repair Department and Network personnel to insure a high level of customer satisfaction.
Print Version
Job Summary
Full Time
$70k-87k (estimate)
12/28/2023
05/20/2024
district279.org
Osseo, MN
1,000 - 3,000
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The job skills required for Technical Support Specialist II - (Info Systems) include Technical Support, Troubleshooting, Customer Service, Computer Science, Customer Support, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist II - (Info Systems). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist II - (Info Systems). Select any job title you are interested in and start to search job requirements.
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