The Full Time Lifeguard - Swim Instructor will ensure safety and high quality experiences in YMCA pools and aquatics areas to all members, guests, and program participants. The Full Time Lifeguard - Swim Instructor will assist with member and participant needs, provide excellent customer service, and maintain a safe aquatics environment.

ESSENTIAL FUNCTIONS:• Average time spend is 75 percent lifeguarding and 25 percent instructing swim lessons or actual split may depend on department needs• Communicates and enforces aquatics rules and guidelines to ensure a safe working environment.• Properly opens, performs daily tasks, and closes aquatics area each day according to Standard Operating Procedures.• Handles and resolves aquatics concerns and informs director of unusual situations or unresolved issues.• Provides accurate, appropriate, and immediate responses to all requests by members/guests.• Works without constant direct supervision and remains at assigned lifeguard post for extended periods of time, as required.• Maintains positive relationships at all time, with members, participants, and staff.• Coach and mentor Lifeguard/Instructor staff regarding performance with positive, specific, constructive feedback.• Prepared to teach the assigned classes/programs. Greets and welcomes participants to class each day. All equipment and instructional methods are appropriate for the class.• Provide timely and accurate feedback to participants (or parents) about their progress and skills they need to work on.• Leave instructional area in a clean and orderly condition by ensuring all equipment is returned to its appropriate area.• Participate on our Aquatics Safety Cabinet to help guide and direct staff and staff training plans• Maintain required instructional certifications.• Assist Aquatic Director and Aquatics Coordinator with staff & YMCA member/program participant communication, to include but not limited to, policies, procedures, schedules, and progress reports.• Assist Aquatic Director and Aquatics Coordinator with staff coverage of unassigned shifts, communicating all policies and procedures to aquatic staff, and in developing and leading session-based Swim Instructor/Lifeguard in-services.• Maintain high-level of member service by answering questions and problem-solving member or staff concerns and issues.