*Hand Therapist/Hand Therapy Manager*

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is seeking a full-time, experienced, licensed Hand Therapy Clinic Manager to join the OrthoVirginia team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.

Position Summary

The Hand Therapy Clinic Manager is a leadership role which is responsible for performing exceptional patient care, in addition to providing strong leadership to Occupational Therapists and Occupational Therapist Assistants.

Primary Functions & Accountabilities

• Exercises fair and firm leadership of all Office employees, establishing and maintaining high morale in the department
• Monitors the level and standard of work produced by staff and guides, coaches, and advises as appropriate
• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods
• Provides information to patients and health care team by answering questions and requests
• Conducts regular performance reviews
• Oversees staff payroll, time-cards, and paid time off
• Supervises all non-physician office staff and ancillary personnel, coordinating activities to accomplish the goals of the practice and the office
• Implements and monitors office policies and procedures
• Works with the management team and office staff to coordinate the functions of patient care services across the practice
• Ensures superior service for all patients of the practice
• Consults with patients to learn about their physical condition and symptoms
• Diagnoses movement dysfunction and develops a treatment plan
• Teaches patients how to properly use therapeutic exercise techniques
• Assists patients with the use of equipment such as wheelchairs or walkers
• Maintains patient records and documents goals and progress
• Utilizes knowledge of patient's diagnosis, signs, and symptoms presented and results of diagnostic studies to determine the patient's level of function
• Sets priorities and establishes realistic short-term goals and long-term outcomes
• Documents and maintains a plan of care for each patient which includes specific physical therapy orders in coordination with the medical plan of care
• Appropriately utilizes the capabilities of personnel in assignment of self and team members

Knowledge, Skills & Abilities

• High proficiency with computers, MS Office, and practice management systems
• Excellent oral and written communication skills are a must, along with excellent leadership, customer service, and service recovery skills.
• Excellent communication and customer service skills
• Excellent organizational and time management skills
• Ability to multitask in a fast-paced environment
• Strong supervisory skills and ability to effectively delegate responsibility
• Ability to maintain confidentiality of patient and employee information
• Ability to remain flexible, adaptable and calm in unexpected situations
• Ability to exercise sound judgment in stressful circumstances

Position Requirements

• BS, MS or Doctorate in Physical or Occupational Therapy from an accredited school
• Current Physical Therapist or Occupational Therapist license required
• Certified Hand Therapist (CHT) designation preferred
• Orthopedic practice experience in Hand Therapy highly preferred
• Current CPR Certification

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