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OrthoArizona
Scottsdale, AZ | Full Time
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Patient Services Specialist
OrthoArizona Scottsdale, AZ
$36k-44k (estimate)
Full Time | Ambulatory Healthcare Services 5 Months Ago
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OrthoArizona is Hiring a Patient Services Specialist Near Scottsdale, AZ

Medical Receptionist 
OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. 
What to Expect as a Medical Receptionist with OrthoArizona: 
Pay: Starting from $18 per hour 
Location: 1675 E. Melrose St. Gilbert, AZ 85297
As you join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community, you can expect to be supported with: 
  • A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k with company contribution and profit share; wellness reimbursements, and more. 
  • State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth. 
  • Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization. 
  • A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care. 
  • A profit-sharing bonus structure that includes outcomes and satisfaction. 
  • As a Medical Receptionist with OrthoArizona, you’ll get to: 
  • Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients 
  • Assist in indexing patient documents to the correct patient chart 
  • Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart 
  • Assist with other duties as needed during down time 
  • All other duties as assigned. 
Qualifications Include: 
  • Excellent customer / patient service 
  • Knowledge of medical terminology 
  • Working knowledge of computer programs 
  • Excellent written and verbal communication skills 
  • Understand/Perform training on practice management software 
  • Continue to expand knowledge of practice management software as updates occur 
  • Follow all Standard Operating Procedures 
  • Minimum Qualifications 
  • High School diploma or GED 
Preferred Experience: 
  • At least one year of medical office experience 
  • Bilingual a plus 
  • Basic phone handling skills - Contact Center experience 
  • Basic knowledge of insurance plans and the specialty referral process
About OrthoArizona: 
  • Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$36k-44k (estimate)

POST DATE

12/08/2023

EXPIRATION DATE

05/08/2024

WEBSITE

orthoarizona.org

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

200 - 500

FOUNDED

2010

CEO

BRAD R BRUNS MD

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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About OrthoArizona

OrthoArizona includes more than 70 premier orthopedic specialists. Our physicians specialize in diverse areas of orthopedic care including sports medicine, joint replacement, spine treatment, hand surgery, foot and ankle care, workers compensation and trauma care. Formerly known as OSNA, OrthoArizona has more than 30 offices throughout the Valley that focus on top care, compassion and exceptional customer service.

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The job skills required for Patient Services Specialist include Customer Service, Scheduling, Health Care, Front Office, Patient Flow, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Specialist positions, which can be used as a reference in future career path planning. As a Patient Services Specialist, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Specialist. You can explore the career advancement for a Patient Services Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Specialist job description and responsibilities

Work with a medical team to deliver highest quality patient care.

01/16/2022: New Suffolk, NY

Patient services specialists help organize and process paperwork to ensure patients receive the care they need.

02/10/2022: Davenport, IA

Provides phone, clerical, and data entry support including insurance verification.

02/10/2022: Madison, WI

Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas.

02/16/2022: Pensacola, FL

Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested.

01/20/2022: Columbus, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Specialist jobs

Knowledge of patient registration procedures and documentation.

03/08/2022: Lima, OH

Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process

01/19/2022: Augusta, GA

Skilled in the use of personal computers and related software applications.

02/03/2022: Houston, TX

Skilled in preparing and maintaining patient records.

02/22/2022: Biloxi, MS

Able to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment.

01/19/2022: Fargo, ND

Step 3: View the best colleges and universities for Patient Services Specialist.

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