Open Until Filled.

• High School Diploma or Equivalent
• Must have basic clerical skills, such as: typing/Word Processing, filing, medical terminology, and be computer literate
• Previous Lab experience and/or medical background preferred

Job Summary

The Lab Compliance/Audit Specialist is responsible for retrieving lab copies of patient test reports, keeps the Lab Office Supervisor informed about malfunctioning office equipment, verifies inventories and prepares orders for certain lab supplies as directed by the Lab Office Supervisor.

Duties

• Accurately and efficiently processes anatomical and clinical lab test reports and distributes for routing to various locations
• Receives phone orders for lab tests from physicians, nurses, unit clerks and convalescent homes
• As phone orders from lab tests are received they are prioritized according to need (STAT, ASAP, routing) and efficiently routed to the phlebotomy team or out-patient registration clerks
• Follows all laboratory safety rules and reports any possible hazards to the Lab Office Supervisor and/or Lab Manager
• Files and/or retrieves lab copies of patient test reports in cabinet files and/or in computer
• Phones results of patient tests to physicians, nurses or unit clerks as required or requested by Lab Office Supervisor or Lab technologist as urgency dictates
• Keeps the Lab Office Supervisor informed about malfunctioning of any office equipment
• Verifies inventories and prepares orders for certain lab supplies as directed by the Lab Office supervisor
• Delivers laboratory and radiology reports to physician’s offices at least twice daily
• Picks up laboratory specimens at physician’s offices at least twice daily
• Is capable of handling numerous telephone calls simultaneously
• Familiarity with sources of information about laboratory testing procedures/policies for the various areas within the lab
• Prepares and mails lab reports to out-of-town physicians
• Maintains current address files for physicians, hospitals, health care institutions and labs, etc
• Updates cancer case log and routes reports to Medical Records Department
• Retrieves pathology data and delivers pathologist’s dictation tapes and surgical pathology requisition to medical Transcriptionist
• Copies all patient reports showing abnormal cretonne results and routes to Pharmacy
• Routes pertinent microbiology and serology reports to Infection Control nurse, i.e., patients/hospital staff or quality assurance studies positive for bacterial culture, hepatitis, clostridium difficult toxin
• Is familiar with the billing processes with regard to the following:
  • Obtains proper pricing and codes charges for lab tests
  • Prepares charge batches for posting
  • Arranges for charge credits on patient accounts when necessary
  • Financial classes and method of billing
• Performs with a minimum of errors – works neatly and with accuracy regardless of volume of work
• Responsible for maintenance and is capable of operating the various equipment in the lab office
• Type’s laboratory requisitions when required
• Assists phlebotomist when necessary, i.e., holding children for blood draws, checking specimen requirements, distribution of incoming patient samples and test requisitions to various areas in the lab as requested
• Accuracy and efficiency with which all assignments are completed
• Shows willingness to assist other laboratory personnel when requested
• Shows willingness to assist other laboratory personnel as workload permits without being requested to do so
• Encourages other lab personnel towards professional growth and development by sharing information
• Keeps current with changes in laboratory procedures
• Daily assignments are completed within 8 hour shift
• Organizes work for effective utilization of time
• Able to determine priorities when organizing daily assignments
• Daily workload indicates good use of time
• Seeks assistance when necessary from Lab Office Supervisor or Lab Manager
• Makes pertinent observations in regard to department needs and offers suggestions
• Shows ability to handle unexpected situations and is able to exercise independent thought and action when necessary
• Shows ability to work on own without being told specific things to do
• Is aware of need for cost containment
• Utilizes supplies in non-wasteful manner
• Observes confidentiality both with patient information and co-workers
• Maintains good interpersonal relationships with co-workers and with people in general
• Promotes an environment in which the laboratory staff can work together cooperatively toward objectives
• Capable of performing a variety of tasks within the scope of job duties
• Accepts accountability for actions
• Assumes responsibility for own behavior
• Able to recognize the importance of hospital policy
• Accepts and follows hospital policy
• Can be counted on to carry out instructions and fulfill job responsibilities
• Can be counted on to report to work as scheduled
• Accepts responsibility for and becomes available for overtime when workload requires
• Accepts responsibility for and becomes available to work a different shift when workload or conditions warrant it
• Performs other duties as assigned

Organizational Expectations

• Provides a positive and professional representation of the organization
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience
• Adheres to infection-control policies and protocols
• Participates in ongoing quality improvement activities
• Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards
• Complies with organizational and regulatory policies for handling confidential patient information
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements

Lifting Requirements:

Semi- Sedentary: Sits and walks throughout workday

Generally lifting objects not more than 25 lbs. and/or carrying objects weighing 10 lbs.

07/27/2023

Human Resources

530.712.2137

hrrecruiting@orohosp.com