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Are you ready for your next challenge? We are seeking top talent to join the National Accounts department!
Our Customer Care Rep receives and responds to requests for service or other support for Orkin’s external customers. As a Customer Care Rep you are responsible for; routing requests to the correct support group, owning requests through resolution, following up on requests and ensuring customer satisfaction.
Apply in minutes with a resume, even from your mobile!
ResponsibilitiesYou Will . . .
The Benefits. . .
Why Orkin?
Orkinis a part of theRollins, Inc., family of brands. We are a global consumer and commercial service company that provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. We have over 800 locations worldwide, 13,000 employees, and reach $2B Revenues annually. Our employees help protect our customers where they work, live a play.
Are you ready to join the Best in Pests?
Named one of the Top Workplaces in the USA!
QualificationsThe Experience You Will Bring (Minimum Requirements):
Physical Demands / Working Environment:
We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations. Extensive travel is required for this role.
Are you ready to take your CAREER to the next level?
Apply in minutes with a resume – even from your mobile device!
Orkin is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Full Time
$42k-52k (estimate)
04/26/2023
05/16/2025
occgroup.com
Sykesville, MD
<25
The job skills required for Customer Service Specialist include Customer Service, Communication Skills, Commitment, Microsoft Office, Attention to Detail, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.