28 Service specialist Jobs in Sacramento, CA
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Orion is Hiring a Service specialist Near Sacramento, CA
About this Opportunity :
As a Service Team Specialist, you will provide superior service to our clients and act as the first point of contact for the investment representatives and clients.
As we continue to evolve and live our Orion values, we are looking for someone to grow with us.
In this role, you’ll get to :
Process all daily work across all aspects of servicing advisors and clients including timely call servicing and account management functions.
Ensure all work is processed with accuracy, timeliness, completeness and within budget according to defined service level metrics.
Meet or exceed all daily and monthly business measurements.
Provide feedback to the team for continued improvements.
Provide status updates to management as required.
Maintain process measurements and reporting within service levels.
Interact and partner effectively for all processing issues, metrics, and coordinated activities across all appropriate internal business teams.
Cross train as required to support all team activities and backup team members as needed.
Assist with team planning as required.
Ensure execution of all industry and company specific compliance matters within the team.
We’re looking for talent who :
Has experience working in insurance, banking, or financial services industry
Preferably has a degree in Business or Finance or equivalent experience in finance field
Has minimum of 1 year of customer service experience
Obtain Orion Industry Certification
Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization
LI-AP1
LI-Onsite
LI-Hybrid
Salary Range : $18.97 - $25.03
$18.97 - $25.03
The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience.
In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.
Last updated : 2024-05-02
Job Summary
Full Time
IT Outsourcing & Consulting
$60k-79k (estimate)
05/03/2024
05/12/2024
orioninc.com
EDISON, NJ
1,000 - 3,000
1993
ANTHONY MITCHELL
$50M - $200M
IT Outsourcing & Consulting
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About Orion
NetRD Bilgi Teknolojileri ve Telekomnikasyon A.S, is now part of Orion Innovation Group... Orion is a leading digital transformation and product development services firm that provides business solutions rooted in Digital Strategy, Experience Design, and Engineering, delivering transformative business transformation and product development for our clients. With a unique combination of agility, scale and maturity, Orion is headquartered in Edison, NJ and has a team of over 4,750 associates in 9 major delivery centers across the Americas, Europe, and APAC. Our mission is to be an agile and trust...ed partner for business transformation initiatives, providing deep emerging technology, digital design and domain expertise. Orion has served Fortune 1,000 enterprises for over 25 years with clients across financial services, professional services, telecommunications and media, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce and education. The Wall Street Journal recently spoke to Raj and published a story on the recent acquisition of Tekmark Global Solutions. Read the article here: https://webreprints.djreprints.com/57342.html
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If you are interested in becoming a Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Specialist job description and responsibilities
Process complaints and issues related to products or services
03/05/2022: Providence, RI
Frequently provide advice and trechnical assistance
01/04/2022: Ann Arbor, MI
Resolves problems and communicates solutions
12/23/2021: Altoona, PA
Develops and maintains a deep understanding of the organization
01/18/2022: Anderson, IN
communication to provide outstanding customers service to new and repeat clients.
01/16/2022: Norwich, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Specialist jobs
Understand the principles and benefits of being able to think about the future when taking action or making service related decisions.
02/26/2022: Fort Lauderdale, FL
Ability to use positive language.
12/29/2021: Santa Maria, CA
knowledge of problem solving for the customer feedback.
02/19/2022: Colorado Springs, CO
Product knowledge and willingness to learn
01/20/2022: Spartanburg, SC
Join a professional association related to customer service professional.
02/27/2022: Chillicothe, OH
Step 3: View the best colleges and universities for Service Specialist.
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