Essential Job Functions

• Ten (10) or more years mortgage underwriting experience.
• 2-5 years of supervisory or leadership experience.
• Expert on NQM and Non-Agency (DSCR, Bank Statement, CPL, Asset Utilization and Jumbo)
• Knowledgeable in automated underwriting systems is preferred
• Knowledge with the Encompass Loan Origination System
• Proven experience working in a fast paced, high volume, customer focused wholesale lending environment.
• Demonstrated knowledge of Agency and regulatory requirements
• Excellent verbal and written communication skills with strong attention to detail
• Excellent analytical and problem-solving skills
• Ability to effectively manage and drive a high level of production while delivering a consistently exceptional customer experience.
• Ability to handle competing priorities effectively and within established timeframes
• Excellent interpersonal skills and positive attitude
• Fraud detection experience
• Extensive appraisal review for complex properties

Essential Job Skills

• Manage assigned mortgage underwriting staff (8-12).
• Manage performance of proactive pipeline routines.
• Provide support for escalated problem resolution.
• Resolve underwriting issues raised by our sales partners.
• Work with Underwriting leadership to determine training needs aimed at increasing production volume or improving loan quality.
• Manage process changes or best practices, collaborate with VP of Underwriting, and effectively communicate to your team.
• Manage direct reports to effectively evaluate, motivate, delegate and monitor their activities.
• Perform training, and performance management process activities.
• Ability to manage in a fast paced, high volume, customer focused environment.
• Proven time management and problem-solving skills.
• Effective in counseling subordinates, providing input and evaluating employee performance.
• Proficient in Microsoft Office including Outlook, Word, Excel
• Second level review experience of jumbo and NQM loans
• Exception review experience
• Keeping apprised of changes in Investor guidelines; integrating changes into daily processes
• Demonstrating time management skills for pipeline management and reviewing loan files within established service level agreements
• Preparing reports for Sr. Management
• Responding to e-mails and phone calls from internal and external customers within established service level agreements
• Review & resolve QC findings and trends
• Excellent external and interpersonal, communication skills (presentation, verbal and written)
• Ability to effectively manage and drive a high level of production while delivering a consistently exceptional customer experience.