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TS/SCI FS poly required.
Position Description:
Ticket Coordinator to perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met.
The job duties are as follows:
Ensuring proper assignment of tickets as well as facilitation of resource allocation based on workload
REQUIREMENTSMust have 1 year of experience in either a customer centric environment such as an office administrative role or within a communications/project management role.
Must be able to multi-task, communicate clearly and handle a high stress environment.
Position requires a TS/SCI.
Full Time
$58k-75k (estimate)
05/13/2024
08/06/2024
orionconsortium.com
Crownsville, MD
50 - 100