18 Guest representative Jobs in Los Angeles, CA
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Oremor Automotive Group is Hiring a Guest representative Near Los Angeles, CA
The Guest Relations Representative ensures that all customer issues and concerns are resolved promptly. This person greets visitors in a friendly, interested, and helpful manner.
He or she engages with customers and works closely with the Sales and Service team to ensure things run efficiently. In addition, he or she performs clerical and administrative duties as needed.
The ideal candidate has a high school diploma or GED and previous experience in a similar position (administrative, clerical, call center, customer service, etc.
In addition to competitive pay, we offer our employees : Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Ensure all customer issues and concerns are resolved promptly.
Make daily follow up calls to customers who have serviced their vehicles and / or purchased vehicles and attempt to resolve any concerns.
Meet and greet customers promptly in a professional and courteous manner.
Performs other duties as assigned.
Engage with customers waiting for their vehicles in the customer lounge.
Work closely with the sales and service team to ensure things run efficiently.
Make daily observations of sals and service department concerns and report to the General Manager daily / weekly.
Update social media content as needed.
Follow up with Customers to ensure CSI (Customer Satisfaction Index) scores are maintained well above the Nation’s average.
Arrange the Monthly New Owner Event for new customers (evening).
Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.
1 years' previous experience as a Guest or Customer Relations Representative.
Auto Dealership experience a Preferred!
Tekion experience a PLUS!
Social Media experience a PLUS!
High school diploma or equivalent.
Professional appearance and work ethic.
Outstanding communication skills in both verbal and written.
Great attitude with high-energy personality.
Excellent customer service, computer and typing skills.
Ability to work well in a process driven environment.
Bilingual a PLUS!
Last updated : 2024-05-14
Job Summary
Full Time
Retail
$39k-50k (estimate)
05/22/2024
05/24/2024
oremorautomotive.com
RIVERSIDE, CA
25 - 50
1970
DAVID CONANT
$5M - $10M
Retail
Related Companies
The job skills required for Guest representative include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest representative positions, which can be used as a reference in future career path planning. As a Guest representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest representative. You can explore the career advancement for a Guest representative below and select your interested title to get hiring information.
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