ALL STATE OF OREGON JOB APPLICATIONS MUST BE SUBMITTED THROUGH WORKDAY:

https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Language-Access-Scheduler--Interpreter-Scheduler-----Multiple-positions-_REQ-151959-1

Interviews: will be scheduled within two weeks after the application deadline.

Who We Are

Court Language Access Services (CLAS) is part of the Office of the State Court Administrator (OSCA) at the Oregon Judicial Department (OJD). CLAS increases access to the courts and their services by eliminating language barriers and increasing education by credentialing court interpreters, providing professional development opportunities, identifying language needs and developing Language Access Plans, providing interpreters for court customers and case parties, translating courthouse signs, forms, and vital documents, and providing training on language access. We provide support to each circuit court in the state, as well as the Tax Court and the Citizen Review Board.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for these positions. We welcome all candidates who are inspired by our work and mission.

Benefits To You

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Salary offers are made with consideration of the candidate’s education and experience.

Position Highlights

CLAS is hiring two Interpreter Schedulers (Language Access Schedulers). The work you will do impacts a variety of people—both external customers (people coming to court with limited English proficiency, attorneys, and other governmental agencies) and internal customers (judges and coworkers) who benefit from the services CLAS provides. Working for CLAS means that you will be part of a team that ensures our courts can equitably deliver language services to all users.

In this role, you will receive and document requests for interpreters, schedule interpreters, conduct language assessments, recruit prospective interpreters, negotiate with and assign interpreters to circuit courts statewide, arrange travel accommodations, and reassign or cancel interpreters based on courts’ frequently changing needs.

Additionally, you will provide administrative support to CLAS by pre-auditing invoices, writing, sending, and filing correspondence, retrieving records, conducting research, referring prospective interpreters to certification and training resources, helping with video and interpreting equipment, and proctoring exams. You will also answer and forward phone calls, plus answer routine questions about court interpreter assignments.

There will be opportunities to participate in professional development activities and training, as well as to provide training, direction, mentoring, and assistance to your coworkers and others.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.
• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
• Address the cover letter “To the Hiring Manager.”
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume

• Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.

OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified applicants must have a high school diploma or equivalent.

AND

Three (3) years of experience in court operations or scheduling, social services, communications, or a closely related field.

OR

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications
(These must be verifiable.)

None.

Requested Skills and Attributes
(These must be addressed in your cover letter.)

• Proficiency speaking, reading, and writing in Spanish or another language is preferred but not required.
• Skill in communicating effectively, directing others, motivating, training, and reviewing the work of others.
• Skill in evaluating aspects of complex issues and offer options for solutions.
• Skill in handling a fast-paced work environment and stressful situations.
• Skill in organizing, multitasking, and working independently.
• Skill in preparing clear, concise, and accurate records and reports.
• Skill in responding effectively to difficult complaints from associated parties.
• Skill in using computer programs such Word, Webex Video Conference, and Teams.
• Skill in writing, using correct grammar, syntax, and spelling.
• Ability to maintain integrity and honesty, be kind, fair, firm, and decisive, and motivate others.
• Ability to demonstrate desired skills and expected work ethic.
• Ability to listen with compassion.
• Ability to work with diverse individuals, and effectively and cooperatively as a court team member.

Working Conditions

• These are full-time positions, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. These positions are eligible for overtime compensation for hours worked in excess of 40 per work week.
• Occasional after-hours or overtime work may be required.
• Occasional travel, including overnight travel, may be required.
• Hybrid work may be available for these positions. All hybrid work assignments begin, end, or change only with administrative authority approval.
• Frequent phone contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.
• Long periods of sitting or standing.
• Occasionally lifting items that weigh up to 20 pounds may be required.
• Regular use of the following equipment: telephone and OJD-assigned computer with multiple monitors.

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits
Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Job Type: Full-time

Pay: $3,958.00 - $6,140.00 per month

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Salem, OR 97301: Relocate before starting work (Required)

Work Location: Hybrid remote in Salem, OR 97301