Department Overview

This position will be part of a dynamic, energetic and collaborative team that supports the organization in the use of data and information to further OHSU’s mission to strive for excellence in education, research and scholarship, clinical practice and community service. Members of the Business Intelligence and Advanced Analytics (BIAA) team work to apply knowledge and best practices to assist end users in leveraging BI Tools (Power BI, Cognos, Tableau, etc.) to support enterprise business process and the use of data for efficient decision making throughout the organization.

The business analyst will support efforts to analyze current business process needs and associated system functionality in partnership with department and school leadership as well as central service staff. These efforts will identify and document the detailed requirements necessary to support process and associated system improvements.

This position is responsible for providing System/Business Analysis, Data Validation, Quality Assurance testing, and BI Reporting Support in the delivery of financial system development and improvement efforts. This will include working with business partners to address needs to collect and integrate information across all OHSU mission areas. These efforts will contribute to addressing information needs that benefit from integrating key clinical, research, educational and administrative domain information to support key business processes.

The System/Business Analysis components of the role will include applying effective communication and presentation skills to collaborate with business partners to understand business processes and how IT systems will support those processes in collecting and integrating key information.

Function/Duties of Position

System/Business Analysis

• Propose, facilitate and document modifications to existing business processes and operational workflows.
• Use the knowledge gained by working with business partners and through prior experience to analyze data in enterprise applications including Oracle EBS, University budget systems, Epic, or Banner in order to meet system requirements.
• Conducts customer meetings to obtain system definition and design approvals or develop system or workflow interfaces, and requirements gathering.
• Designs, develops and documents new applications and systems or clinical/operational workflows.
• Analyzes present and future system needs of customers and makes recommendations on options and alternatives for implementing applications and systems or processes.
• Designs, develops and documents modifications to existing applications and systems
• Assumes project coordination responsibilities for small projects or sub-projects within a larger project.

Data Validation / Quality Assurance

• Ensure data integrity and validity of applications and systems
• Ensure that proper quality assurance standards are applied throughout the software development process.
• Work with assigned departments to document user-friendly testing of system/interface requirements, make design recommendations to meet quality assurance requirements and project schedule.
• Assist and/or develop test cases and scripts and thoroughly test fixes, enhancements, and patches prior to release into user testing.
• Document and communicate preliminary testing results.
• Develops test plans and conducts testing
• Translate technical specifications and requirements into informative, user-friendly test plans for end-user acceptance testing.
• Tests vendor upgrades and new releases

IT System Customer Support

• Provide ongoing support, follow up and maintenance as part of implementing process and system improvements or workflow changes.
• Triage and address issues as they arise based on customer incidents and change requests.
• Assist in the development and design of system interfaces and data integration to support BI Reporting, Analysis and Application needs
• Provides training/mentor assistance to analysts and/or end users with less experience.
• Coordinates the escalation and resolution of software processing problems with vendor support specialists.
• A strong advocate and representative for the end-user; which may include providing support for operationalized products and iterating on the information received from end users. 

This position is currently 100% telework/remote and may include remote work long-term. Candidate must be able to work from home full-time initially.

Required Qualifications

Education/Experience:

Master’s degree in computer science, a related field, or a clinical field and four years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

Bachelor’s degree in computer science, a related field, or a clinical field and six years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

Associate’s degree in computer science, a related field, or a clinical field and seven years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.

Job Related Knowledge, Skills and Abilities (Competencies):

• Knowledge of Oracle EBS or other ERP financial data and related databases and processes.
• Proven communication, analytical and problem solving skills.
• Excellent presentation/facilitation skills.
• Ability to manage multiple projects on an ongoing basis with excellent attention to detail.
• Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems

Preferred Qualifications

Experience:

• Minimum three years of business analyst experience.
• Experience leading requirements gathering sessions and documenting associated business requirements for large-scale IT projects.
• Experience planning and managing large-scale IT projects.
• Experience with Oracle, Budget systems, Power BI or related business process tools

Additional Details

Please note: Effective Oct. 18, 2021, all OHSU employees are required to be fully vaccinated against COVID-19 unless they have an approved medical or religious exception. If you are hired by OHSU after Oct. 18, you will need to be fully vaccinated (or obtain an approved exception) prior to starting work, and need to provide proof of vaccination (or approved exception) within 10 days of starting work.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.