Shift Leader Job Description

Jersey Mikes is seeking a Shift Leader with exceptional leadership skills and a passion for customer service. As a Shift Leader, you will be responsible for overseeing the daily operations of the restaurant, ensuring that all tasks are completed efficiently and effectively.

• Lead and motivate team members to provide exceptional customer service
• Ensure that all food is prepared and served according to company standards
• Manage inventory and ordering of supplies
• Train new team members and provide ongoing coaching and development
• Handle customer complaints and resolve issues in a timely and professional manner
• Ensure that the restaurant is clean and well-maintained at all times
• Adhere to all health and safety regulations

Requirements:

• Previous experience in a leadership role in the food service industry
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent