Overview
We are seeking an experienced bilingual plaintiff paralegal or case manager to help manage personal injury cases. The paralegal/case manager will be responsible for maintaining and managing accurate case files and coordinating all aspects of personal injury cases through pre-litigation. This position is full-time, Monday through Friday – 9:00 a.m. – 5:00 p.m in the Brookhaven/Chamblee area.

Responsibilities include, but are not limited to:

• Handling all office communications: answering phone calls, emails, and arranging meetings.
• Requesting and reviewing police reports, death certificates, etc.
• Opening new files and making the initial client contact and continue contact with clients on a regular basis
• Building rapport with clients and serving as client liaison for supervising attorneys and other staff.
• Drafting, reviewing, and sending correspondence including letters and legal documents.
• Managing client’s medical care keeping in constant communication with client’s and medical providers.
• Scheduling and calendaring medical appointments, explaining procedures and related documentation to clients.
• Continuously monitoring case status, accurately updating and maintaining client case information.
• Gathering and regularly updating medical records & bills from various medical providers, including third party processing sites such as Chartswap, CIOX, Healthport, etc.
• Requesting, reviewing, and organizing medical records and reports
• Fully investigating each case, gathering, and analyzing intake information and relevant documents. Enter pertinent information into Clio Manage & Clio Grow
• Negotiating medical lien reductions and settlements
• Preparing demand letters, drafting settlement demand packages and settlement statements.

Job Requirements

• At least 2 years of plaintiff personal injury case manager/paralegal experience
• Bilingual English & Spanish Required
• H.S. Diploma/GED required
• Knowledge of Clio is a plus

Skills

• Candidates must have experience managing a file from intake to demands and be able to work in a fast-paced environment.
• Must be detail oriented, organized with excellent follow through in order to meet multiple deadlines.
• Candidates must have excellent communication and people skills as this role requires heavy client contact.
• Excellent written and verbal communication skills
• Familiarity with legal terminology and processes
• Ability to prioritize tasks and manage multiple deadlines
• Strong phone etiquette when communicating with clients and colleagues

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

People with a criminal record are encouraged to apply

Experience:

• Personal injury law: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person