Community. Passion. Fun. Leadership.
As a Studio Manager, you will be responsible for providing leadership and daily direction to the
sales and group personal training teams. This critical position must have a solid understanding
of sales and operational excellence. As the lead for the sales function, the SM must execute a
lead generation / marketing strategies plan to increase fitness program sales as well as
promote the health and wellness benefits that are associated with a healthy lifestyle. This
leader must pose a high caliber approach to coaching and staff development with a positive
attitude.
JOB DUTIES INCLUDE

• Model all studio activities / sales process through self-involvement (leading by example)
• Responsible for conducting 30-60-90 day and annual OTF staff performance reviews
• Lead and coordinate initial and ongoing sales drivers (promotions, events, outreach)
• Responsible for overseeing the entire sales process and systems
• Manage, monitor, coach-develop and evaluate the performance of all OTF-related managers

and staff

• Monitor the hiring, training, and scheduling of all OTF sales staff
• Responsible for recruiting and on-boarding all new OTF sales employees
• Develop a high energy culture through contests and incentive based motivation while being

promotionally-oriented

• Train and mentor subordinates for ongoing success and future growth (role play and inspect

what you expect)

• Properly empower, monitor and evaluate specifically assigned responsibilities (daily

production) of sales team and fitness team

• Manage disciplinary actions involving all OTF studio employees in a timely manner
• Responsible for monitoring revenue, ordering, inventory, cost controls and facilities

maintenance with direct communication with Administrative Assistant

• Responsible for auditing staff time clocks on a weekly basis and responsible for the

submission of studio payroll every other week in a timely manner, with compliance and
integrity

• Responsible for planning and hosting monthly staff meetings with sales and fitness team to

review and report monthly sales objectives, goals, events, and marketing campaigns

• Responsible for attending weekly meetings with Regional Managers and/or Owner to report

on weekly activities and progress

• Build and maintain OTF class size through scheduling optimization in collaboration with Head

Coach

• Ensures that all front desk systems are followed such as proper Member Check-In,

Telephone Inquiries (general and sales related), Intro booking, delinquent account
procedures, customer care calls, change requests and document scanning

• Plan and promote special events for the studio on a monthly basis, using OTF tools for

effective outreach and community involvement
OPERATIONAL DUTIES

• Responsible for meeting performance metrics (KPI’s) month over month
• Compliance and adherence to OTF Business Policies for daily studio operations
• Properly managing and exceeding all OTF sales and operational budgets
• Ensure OTF branding through consistency and continuity in all actions and uniform

adherence

• Enforce OTF corporate policies, business practices, systems and processes
• Provide and maintain the highest level of customer service
• Provide effective decision making regarding customer service issues
• Responsible for ensuring that the facility is clean, maintained and operationally sound.
• SM and HC are responsible for planning and coordinating a studio deep clean with the team

at least one time per month.
JOB QUALIFICATIONS:

• Proven sales leadership is required
• Must possess excellent leadership and management skills to create a positive, successful

environment for staff and members

• Min 2-3 years of previous sales experience highly recommended
• Min 2-3 years of management experience highly recommended, including directly

overseeing all aspects of staff management from hiring, training, supporting, discipline, and
termination

• Previous management experience in the health & fitness industry strongly recommended
• Strong work ethic, integrity, and professional demeanor
• Must possess excellent leadership and management skills to create a positive, successful

environment for staff and clients

• Grammatically correct with excellent verbal and written communication skills required
• Ability to multi-task and manage client and staff concerns
• Strong computer skills required with knowledge of MS office programs (Excel, Word)
• Associate or Bachelor's degree in business or related field with 3 years of management

experience preferred

• Ability to work and function in a team environment
• Health & Fitness minded people with a passion for fitness strongly preferred

Job Type: Full time, on site
Benefits: Health insurance, 401K match, PTO days
What you need to know: You'll be joining a growing franchise who is invested in your growth and professional development.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.