Assist in the adoption of our EV trucks by providing support to the Rental Sales staff while delivering the best customer experience in the industry. You will support the Director of Business Development, Rental Equipment Manager, and RSMs (Regional Sales Managers) with daily activities to drive revenue growth and efficiency for the Rental Department. This will require someone to be able to identify, adapt, and drive outcomes through excellent communication and organization. You will provide support throughout the entire life cycle of a customer, helping drive repeat business and a great brand experience.

Position Responsibilities:

• Be a key point of contact for customers on quoting, presenting, agreement generation, and closing agreements.

• Contact potential customers via phone/email/chat to assist with inquiries

• Obtain pertinent information from potential customers to help qualify needs

• Maintain a database of customers and relevant documents and update customer records based on interactions from yourself and the RSMs you’re supporting

• Develop and maintain a knowledge base of the evolving product and industry.

• Maintain an accessible and organized filing system for sales territory

• Handle administrative duties for the rental sales team, including scheduling client conference calls and meetings

• Perform data entry duties regarding metrics, sales figures, and other key data

• Help process quotes, build presentation decks, gather, and format relevant documents, and create and manage customer lease and rental agreements

• Coordinate through the separate phases such as demo, production, deployment, and service

• Be responsible for data integrity within our different systems the RSMs use

• Assist the Rental Equipment Manager and Rental Account Coordinator as necessary

• Positive and professional demeanor/appearance on the phone, video calls, and in office.

Position Qualifications:

• Ability to deliver high standards of customer service and build rapport with clients

• Positive and professional demeanor on the phone

• Confidence and poise to thrive in a fast-paced environment

• Excellent written and verbal communication skills

• Ability to prioritize and multitask

• Diligent follow-up skills

• Experience with Microsoft Office products

• Assertive and takes charge to drive outcomes

• Prior experience in sales

Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity