Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute.(385.22951)

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related field followed by five years of progressive, post-baccalaureate experience in job offered or in a Technical Analyst-related occupation. Position requires:

1. Physical and virtual server networking, network switches, router configuration, cloud network connectivity, monitoring and diagnosing network connectivity issues;

2. Unix and Linux platforms;

3. Windows operating system and VMWare virtualization;

4. Cloud computing and Devops;

5. SQL administration and installation, SQL tuning;

6. Database configuration, webserver configuration;

7. IIS(Internet Information Services), Apache/tomcat, SSL(Secure Socket Layer);

8. Server certificates installation, configuring and administration of hardware / software based load balancers.

Career Level - IC4