Summary

The purpose of the Check-In Specialist is to insure the accurate and timely inspection of new or pre-owned units into the Optimum RV inventory.

Responsibilities

· Conduct inspection on all incoming units, new or pre-owned, for immediate function, missing, defective, or damage to the unit or components and record issues as per the company process for check-in, following the company approved checklist.

· Report any immediate major issues, new or pre-owned, to a manager for review before releasing transport drivers or turning in check-in inspection sheet to respective departments on trade or consignment units.

· Meet and greet each customer or transport driver at delivery site for inspection.

· Document and relay to advisor and/or sales manager any customer concerns and questions, including functional issues to be addressed by technicians.

· Attend all company required meetings.

Minimum Qualifications

· Valid Driver’s License and clean driving record to meet insurance requirements.

· Ability to learn the systems and features of a RV.

· Ability to speak, read, write and comprehend the English language.

· Must have excellent customer service and communication skills, both verbal and written.

Essential Characteristics

RELIABLE

• We do what we say we're going to do, when we say we're going to do it... every time.

HUMBLE

• We are trainable, coachable and confident... not arrogant.

HUSTLE

• We are self-motivated, driven and never satisfied.

TEAM PLAYER

• We are stronger as one. We help each other, regardless of department or position.

LOYALTY

• We are committed to the success of the company through ups and downs because this is our career.

Benefits

Optimum RV offers an excellent benefits package to all eligible employees including:

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short & Long Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay

Optimum RV complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.