Salary: $75,810.74 Annually
Location : San Antonio, TX
Job Type: Full-Time
Job Number: 2016-02211
Department: SAHFC Property Mgmt Admin
Division: SAHFC Property Mgmt Admin
Opening Date: 04/10/2024
Closing Date: 4/25/2024 5:00 PM Central
Description

Summary:
Performs complex administrative and regulatory work within the Beacon Communities (Beacon) portfolio. Reviews and monitors changes from regulatory agencies to ensure compliance with all programs. Monitors current practices and revise and/or develop Standard Operating Procedures as necessary to ensure ongoing compliance. Creates and/or updates Beacon forms to ensure performance requirements are continuously met. Certifies onsite monthly quality control reviews of Beacon resident files are completed, and the findings report is drafted. Strive to maintain compliance to ensure accessibility to funding when required. Essential Duti
Examples of Duties

Essential Duties Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require a consistent presence in the work environment on a regular basis and regular attendance must be maintained.
-Conducts reviews of resident files to ensure compliance with HUD, TDHCA, MDSI, CoSA, TAA, and other regulatory agencies. Assists the Assistant Director (AD) with establishing and/or implementing quality control procedures to ensure the efficient operation of all programs.
-Assists the AD with reviewing correspondence from all regulatory agencies and drafting the response.
-Conducts periodic on-site property visits to confirm that mandated documents are appropriately posted in designated areas.
-Ensures that onsite quality control and desk reviews are performed according to the compliance schedule, facilitates an exit interview with management teams to discuss findings, and follows up to ensure that corrections are completed by the established deadline.
-Prepare a summary report outlining any improper application of policies, procedures, and rules by Beacon staff identified during the review.
-Produces a Compliance Critical Issue Report for AD review when findings pose a risk to residents, program, funding, Beacon, and/or Opportunity Home.
-Review complaints received from residents, regulatory agencies, and elected officials and prepare a draft response for review and approval by the AD.
-Serves as Beacon's representative during on-site monitoring reviews and physical inspections by regulatory agencies, reviews deficiency reports, and coordinates with management teams to ensure non-compliance events are addressed within the corrective action period.
-Ensure management teams are prepared for on-site file reviews, desk reviews, and physical inspections.
-Remains up-to-date on all federal and state regulations, attends program training sessions, submits recommendations for new policies and procedures, and updates existing policies and procedures to ensure ongoing compliance.
-Responsible for maintaining and updating all Affirmative Fair Housing Marketing Plans (AFHMP) and Resident Selection Criteria documents.
-Review regulatory reporting documents for accuracy, prepare the corresponding Memorandum to Execute Documents, and ensure all reports are submitted to the regulatory agency by the established deadline.
-Prepares presentations and conducts onboarding and compliance training.
-Creates and updates standard operating procedures, property forms, and resident file checklists
-Review and draft all HUD PBRA Housing Contracts, prepare the Memorandum to Execute Documents, and route in Docusign for approval and execution.
-Review and override Yardi Screenings when appropriate; refer all criminal history overrides to the AD for review and approval.
-Serves as the Reasonable Accommodation Coordinator for Beacon
-Collaborate with the Operations Support Team to ensure that performance and financial reports are working appropriately and offer suggestions for improvement.
-Serves as the primary OAG Account Holder for Beacon.
-Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees.
-Participate in Trauma Informed Care (TIC) initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization.
-Participate in initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to create awareness, foster, cultivate and preserve a culture of equity, diversity, and inclusion.
-Recognize the significance of a data driven organization that adheres to expanded policies and practices in the area of data governance. Learn the distinct and different roles to include: Data Trustee, Data Domain Stewards, Data System Custodians, Data Stewards and Data Users. Effectively collaborate with the various data roles as needed on a daily basis or in a project capacity.
-Other duties as assigned. All supervisors will have this as a minimum duty:
-Lead, motivate, engage and retain employees by:
-Setting goals for performance and deadlines that comply and conform with the company's plans and vision.
-Organizing workflow and ensuring that employees understand and are trained on their duties or delegated tasks.
-Monitoring employee productivity and providing constructive feedback and coaching Regulatory Compliance Analyst Job Description Revised July 2023 2
-Ensuring alignment across various procedures. Behavioral Competencies This position requires the incumbent to exhibit the following behavioral skills a. Values Driven | Demonstrates an understanding of the values (Compassion, Equity and Excellence) and embodies the values in their work and interactions with residents, vendors, co-workers, supervisors, board members, community members, and other stakeholders. b. Leadership | Provides direction to people and/or projects by clearly and effectively setting course of action for the assigned department staff and tasks; manages the planning, execution, and achievement of assigned department goals. c. Customer Service | Responds with Compassion in a professional manner to the expectations and needs of internal and external customers; is friendly and helpful to all customers, fostering positive relationships while providing Excellent service. d. Effective Use of Information | Communicates important information to those who need to know clearly, securely, effectively, orally and/or in writing; proactively exchanges accurate and timely information. e. Commitment and Continuous Improvement | Sets the standard for Excellence by proactively pursuing innovation through systematic experimentation and learning. Corrects mistakes by assessing appropriate processes, proposing adjustments, and prioritizing long-term solutions. f. Teamwork | Balances team and individual responsibilities; exhibits Compassion, objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts of Excellence; attends, supports, and participates in the organization's team building events. g. Responsiveness and Accountability | Demonstrates a high level of Excellence and holds oneself personally responsible for one's own work; complies with procedures and directives and understands the importance of maintaining and managing confidential information; recognizes and anticipates issues and provides a responsive resolution in a timely manner.
Typical Qualifications

Education Required
-Bachelor's degree from a four-year accredited college or university in Real Estate Management, Business Administration, Accounting, Auditing or related field. Experience Required
-Four (4) years of full-time experience in compliance, property management, operations, business analysis, or a combination of these.
-Must have the ability to learn and use cloud applications such as the Google GSuite applications to include but not limited to: Google Chrome Browser, Gmail, Drive, Calendar, Docs, Sheets and Slides. Understanding document sharing and collaboration in the cloud. Experience and proficiency with Microsoft Office 365, cloud accessible applications to include but not limited to: One drive, Outlook, Word, Excel and Powerpoint or MAC or PC desktop equivalent is acceptable.
-Successful completion of a criminal history background check, education, and work history verification, and drug screening test. Regulatory Compliance Analyst Job Description Revised July 2023 3 Preferred Education and Experience
-Bilingual fluency in English and Spanish.
-Yardi property management software experience.
-Tax Credit Specialist (TCS), Public Housing Specialist (PHS), and Blended Occupancy Specialist (BOS).
-Experience with Google Drive, Gmail, Docs, Sheets, and Slides..
-Ability to learn cloud technologies such as LucidChart for diagram, workflow and chart drawing. Experience with Vizio or equivalent is acceptable. Basic understanding of Virtual Private Network (VPN) access to connect to internal business systems. License Certificates Required
-Must have the ability to successfully complete Fair Housing training annually.
-Texas Class "C" driver's license at the time of placement and insurable by the organization's fleet and liability insurance carrier.
-Must have the ability to earn certifications as required by assigned tasks. Technical Skills To perform this job successfully, the employee should have
-Knowledge of pertinent Federal, State, and local laws, codes and regulations.
-Knowledge of Tax laws, requirements and policies.
-Knowledge of administrative duties that require independent judgment and office procedures
-Skill in operating a personal computer and utilizing rudimentary software.
? Ability to learn government auditing and accounting standards, theory, procedures, and practices.
-Ability to learn basic elements of controls as defined by Government Auditing Standards
-Ability to learn basic working paper preparation, indexing, and organization.
-Ability to learn Tax laws, requirements and policies.
-Ability to learn how to gather relevant information and document results effectively by identifying the subject, source, purpose, and conclusion.
-Ability to communicate clearly and effectively, both verbally and in writing.
-Ability to read and understand data, documents, and reports.
-Ability to maintain confidentiality of information.
-Ability to establish and maintain effective working relationships with Opportunity Home staff and the public.
-Ability to perform all the physical, intellectual, and analytical requirements of the position.
-Excellent customer service skills with a service oriented mindset.
-Ability to read, analyze, and interpret regulatory agreements, reports, and legal documents.
-Knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) and Google Docs software.
-Ability to schedule and coordinate projects, set priorities, and adapt to changing priorities within established timelines.
-Ability to analyze situations accurately, identify problems, communicate with staff and supervisors to find solutions and adopt an effective course of action.
-Work independently with minimal supervision.
-Establish and maintain cooperative and effective working relationships with customers, employees, and the general public. Regulatory Compliance Analyst Job Description Revised July 2023 4 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; walking and moving about the office and/or community property, and attending onsite and offsite meetings. The employee must be able to complete data entry, utilize various portals and communicate via email and verbally via telephone. Ability to walk large properties and climb stairs. The employee must occasionally transport up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Environment
-The noise level in the work environment is usually moderate.
-High level of interaction with external/internal clients.
-May be transferred or be required to work at different properties or sites for interim periods in order to support business needs. Outside Environment
-Subject to environmental elements when conducting visits to various sites or participating in outside events. ADA Statement In compliance with the Americans with Disabilities Act, the organization will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an "undue hardship" on the operation of the employer's business. Ethics As a public agency, the organization is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness. Equal Employment Opportunity Statement Opportunity Home is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, gender (including pregnancy, gender identity and sexual orientation), Regulatory Compliance Analyst Job Description Revised July 2023 5 national origin, age (40 or older), disability, or genetic information, marital status, veteran status, arrest record or any other characteristic protected by applicable federal, state or local laws. Opportunity Home is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.
SUMMARY OF BENEFITS
INSURANCE PLANS
HEALTH INSURANCE - BLUE CROSS/BLUE SHIELD HEALTH PLAN
This is a voluntary benefit for the employees. Employees can choose from two PPO medical plans (750 & 1000). Opportunity Home contributes between 78-85% of the cost. This is effective on the 1st day of the month following the date of hire.
DENTAL INSURANCE - BLUE CROSS/BLUE SHIELD DENTAL PLAN (BLUECARE DENTAL)
This is a voluntary benefit for employees. Opportunity Home contributes 50% of the cost. This is effective on the 1st day of the month following the date of hire.
VISION INSURANCE - HUMANA
This is a voluntary benefit for employees. Opportunity Home contributes one-third of the cost. This is effective on the 1st day of the month following the date of hire.
LIFE INSURANCE - (BLUE CROSS/BLUE SHIELD OF TEXAS)
Life insurance is furnished at no cost to the employee for the amount of one time the employee's annual salary rounded to the next thousand. Employees have the option to purchase additional life insurance at their own cost. This benefit is effective immediately. If additional life insurance is not elected during the first 30 days of employment, enrollment will be subject to the completion of an Evidence of Insurability form.
LONG TERM DISABILITY - (BLUE CROSS/BLUE SHIELD OF TEXAS)
Long-term disability is furnished at no cost to the employee. The employee will be eligible to receive a weekly benefit of 66.67% of their basic weekly income. This is effective following 90 days of employment.
SHORT TERM DISABILITY - (BLUE CROSS/BLUE SHIELD OF TEXAS)
Short-term disability is furnished at no cost to the employee. The employee will be eligible to receive a weekly benefit of 66.67% of their basic weekly income. This is effective following 90 days of employment.
VOLUNTARY ACCIDENT INSURANCE - (BLUE CROSS/BLUE SHIELD OF TEXAS)
This is a voluntary benefit for employees. This benefit pays for treatments, services, or injuries incurred, as a result of a covered accident.
VOLUNTARY CRITICAL ILLNESS - (BLUE CROSS/BLUE SHIELD OF TEXAS)
This is a voluntary benefit for employees. This benefit helps cover unplanned expenses when recovering from a critical illness.
LEGAL SERVICES - ARAG LEGAL SERVICES
This is a voluntary benefit for employees. This program offers employees convenient access to affordable legal services such as the preparation of Wills/Trusts; Debt Matters; Divorce; Identity Theft; Consumer Protection; Real Estate Matters; Document Preparation and Review, plus various other services.
RETIREMENT PLANS
OPPORTUNITY HOME PENSION PLAN
This is a mandatory benefit. All employees are required to participate in the pension plan following one year of employment. Opportunity Home contributes 11% and the employee contributes 5% of the gross wages each payroll. This is effective the quarter (January, April, July, or October) following the employee's one-year anniversary.
457 DEFERRED COMPENSATION PLAN - (MISSION SQUARE)
This is a voluntary benefit. This is effective immediately upon receipt of an enrollment application. The minimum contribution is $10 per pay period. The maximum contribution is subject to IRS laws.
ADDITIONAL BENEFITS
FLEXIBLE SPENDING ACCOUNTS - MCGRIFF INSURANCE SERVICES
This is a voluntary benefit. Medical reimbursement and Dependent Care reimbursement accounts allow the employee to save money from their paycheck on a pre-tax basis. The amount that the employee elects to contribute is not subject to federal income tax, social security or Medicare.
FMLA / ADA ADMINISTRATION - ABSENCE MANAGEMENT (COMPSYCH)
This program provides employee leave administration services. Provides direct online tools and resources to employees. Employees/Supervisors deal directly with Intake Specialists who can answer questions, and provide consultation, eligibility, and guidance.
PAID PARENTAL LEAVE
Opportunity Home contributes 100% for six weeks of paid parental leave.
PTO DONATION
This is a voluntary program. All eligible employees will be allowed to donate PTO from their unused balance to their co-workers in need of PTO who have a major family medical emergency or a major disaster. Employees who would like to receive donated personal time from their co-workers must generally have a situation that meets the guidelines. Employees must be employed with Opportunity Home for a minimum of one year to be eligible to donate and/or receive donated personal time.
LIVONGO DIABETES MANAGEMENT (BCBS)
Opportunity Home contributes 100% to this program. Employees and dependents covered under BCBS Medical insurance are eligible for this program. The program provides escalated treatment options to minimize and delay the ongoing progression of this disease. Features include real time messaging on a connected blood glucose meter; certified diabetes educators; interventions when readings are out of range; test strips and lancets at no extra cost, and delivery at your door.
SMOKING CESSATION PROGRAM (BCBS)
Opportunity Home contributes 100% to this program. Employees and dependents covered under BCBS Medical insurance are eligible for this program. The program provides assistance with methods to learn how to quit smoking. Features include telephonic coaching via secure messaging; digital self-management with weekly online lessons; qualified staff, i.e. registered and licensed nurses, dietitians, exercise specialists, health educators, and mental health counselors.
EMPLOYEE ASSISTANCE PROGRAM - DEER OAKS
This is a free service provided to you, your dependents, and household members by Opportunity Home. The program offers a wide variety of counseling, referral, and consultation services. Opportunity Home contributes 100% for six counseling sessions per year and is available to both employees and their household family members. This is effective immediately upon employment.
TUITION REIMBURSEMENT PROGRAM
This benefit is effective after six months of employment.
DISCOUNTED TICKETS
Opportunity Home sells discounted tickets to Santikos Theaters and Fiesta Texas(during the summer months).
GYM REIMBURSEMENT/WEIGHT LOSS PROGRAM
Opportunity Home will reimburse up to $50 per month for an employee's membership in a gym or nationally recognized weight loss program.
HOLIDAYS
Opportunity Home furnishes employees with 13 paid holidays annually.
Martin Luther King Day - January
President's Day - February
Battle of Flowers Day - April
Memorial Day - May
Juneteenth - June
4th of July - July
Labor Day - September
Indigenous People's Day - October
Veteran's Day - November
Thanksgiving - November
Friday after Thanksgiving - November
Christmas Eve Day - December
Christmas Day - December

PAID TIME OFF (PTO)
Years of Service Time earned
0-3 years - 3 weeks, 4.62 hours accrued per pay period
Over 3 years - 4 weeks, 6.15 hours accrued per pay period
Over 9 years - 5 weeks, 7.69 hours accrued per pay period
A maximum of 440 hours of PTO can be held at any time. Once the maximum amount is reached, PTO will stop accruing until some PTO has been used.
01

Bachelor's degree from a four-year accredited college or university in Real Estate Management,Business Administration, Accounting, Auditing or related field.

• Yes
• No

02

Four (4) years of full-time experience in compliance, property management, operations, businessanalysis, or a combination of these.

• Yes
• No

03

Do you have a valid driver's license?

• Yes
• No

Required Question