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JOB TITLE: Patient Services Representative
DEPARTMENT: Integrated Health Services
FLSA: Full-Time; Hourly/Non-Exempt
DURATION: Open Until filled
HIRING RANGE: $15.00/hour to $18.00/hour
Vaccination against COVID-19 is mandatory at our organization unless you are approved for an accommodation due to a religious objection or ADA covered medical condition.
POSITION PURPOSE:
The Patient Services Representative is responsible for inputting complete, correct patient demographic information, updating all patient financial data, verifying and documenting patient benefits on each account. Position will participate in QI activities as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Responsible for demographic, insurance and specific billing information taken directly from patient by registering new patients in the computer system and updating information on established patients for each visit. Includes obtaining required valid identification for all patients question, Medifax and insurance verification through computer and by phone.
· Informs patients of income verification process and account status.
· Sets up patient charts with accurate information.
· Monitors patient and visitor traffic during clinic hours and assist patient representative with greeting all patients to expedite check in and check out process.
· Responsible for balancing and preparing the deposit according to end of day reports for A/R while maintaining a cash drawer with adequate change to operate. Includes balancing all deposits to reports on scheduled evenings for all of medical front desk and submitting the deposit to accounting.
· Provides patient support and culturally competent services for at risk Hispanic population at the medical center
· Responsible for disseminating information to clients and visitors regarding services of the Medical Center and how to utilize these services.
· Other duties as assigned.
QUALIFICATIONS:
Ambulatory health care/early childhood practice experience needed. Patient benefits/services coordinator experience necessary. Basic Accounting Principles and experience needed. Experienced in Federally Qualified Health Care environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bilingual preferred not required.
Education/Certifications: Associates degree preferred.
EQUAL OPPORTUNITY EMPLOYER
OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, political affiliation and/or any other status protected by law.
DIVERSITY STATEMENT
OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling OIC, Inc.’s vision and goals.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
Work Location: In person
Full Time
$34k-43k (estimate)
02/15/2023
08/31/2024
oicone.org
Rocky Mount, MO
<25
The job skills required for Patient Service Representative include Billing, Health Care, Primary Care, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.