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OPPORTUNITIES, INC.
Fredonia, NY | Full Time
$46k-58k (estimate)
2 Weeks Ago
Client Support Specialist
$46k-58k (estimate)
Full Time | Ancillary Healthcare 2 Weeks Ago
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OPPORTUNITIES, INC. is Hiring a Client Support Specialist Near Fredonia, NY

Client Support Specialist

HBKS Wealth Advisors (HBKS), an independent personal financial planning and wealth management firm with offices in four states, 14 locations, and approximately $6 billion in assets under management. HBKS Wealth Advisors is part of the HBK CPAs and Consultants (HBK) family of companies; HBK is a top 50 accounting and business consulting firm. As an industry leader and innovator, HBKS is investing in resources and technology to ensure long-term growth.

Growth requires talent, so we continue to seek capable, dedicated professionals in all aspects of financial services. Our people choose their own career paths. We want you to excel in your career as part of a dynamic team, and we provide the support and the resources to help you succeed. The breadth and depth of experience we offer you is unique in the marketplace.

We are entrepreneurs working with entrepreneurs, owners working with high-net-worth individuals and those who are owners of small and mid-size businesses, the heartbeat of our country. We are consultants, influencers in our communities as well as our clients and their finances. When we go home at night, we know we’ve made something happen for our clients. If you want a career that is all about helping people, you’re the kind of person we’re looking for. Please read on to discover if you could see yourself joining the HBKS Wealth Advisor Family as our newest Client Support Specialist.

Client Support Specialist Support Advisor Associates, Financial Advisors, Senior Financial Advisors, the Chief Operating Officer, and Principals in servicing the needs of the firm’s clients.

QUALIFICATIONS

  • High School Diploma or GED required
  • Degree in Accounting/Finance preferred
  • Previous office experience or training
  • Financial Services/Securities industry experience preferred
  • Working knowledge of all Microsoft Office applications including Word and Excel as well as the CRM system
  • Must have excellent communication, organization, and computer application skills
  • Highly motivated to complete assignments and projects accurately and efficiently

RESPONSIBILITIES

  • Performing administrative tasks which includes preparing for Advisor/client meetings and managing phone calls.
  • Handling client requests in an efficient timely manner.
  • Processing new and/or existing business which includes opening and closing of accounts, handling check deposits/withdrawals, and account maintenance.
  • Being prompt, efficient and complete when carrying out all tasks assigned by Advisor Associates, Financial Advisors, Senior Advisors, the Chief Operating Officer, and Managing Principals.
  • Being courteous, pleasant, helpful, and professional at all times.
  • Maintaining a neat and organized work environment.
  • Maintaining records and files in a neat and organized manner.
  • Maintaining strict confidentiality of all clients and firm business.
  • Maintaining good communication with Advisor Associates, Financial Advisors, Senior Advisors, the Chief Operating Officer, and Managing Principals.
  • Demonstrating the ability to share information with other Client Support Specialists.
  • Operating office machines including photocopier, fax, calculator, mail meter and telephone switchboard.
  • Delivering all in‐coming mail and collecting out‐going mail in time for daily delivery.
  • Working overtime as needed.

BENEFITS WE OFFER:

  • Competitive Compensation
  • Lucrative New Business & Employee Referral Bonuses
  • Anniversary Bonus
  • Open Paid-time-off policy for professional staff
  • We provide a flexible work environment to offer work/life balance.
  • 401(k) plan with company match and profit sharing
  • Medical, dental, and vision insurance
  • Company Paid Life Insurance
  • Affordable Short- & Long-Term Disability Insurance
  • Affordable Accidental and Critical Illness Insurance
  • 10.5 Paid holidays
  • Disability Insurance
  • Tuition Reimbursement
  • Annual Performance Reviews
  • And Much More…

HBKS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$46k-58k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

06/15/2024

WEBSITE

oppinc.com

HEADQUARTERS

FORT ATKINSON, WI

SIZE

200 - 500

FOUNDED

1966

CEO

BARBARA LE DUC

REVENUE

$10M - $50M

INDUSTRY

Ancillary Healthcare

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About OPPORTUNITIES, INC.

Opportunities, Inc. is a Community Rehabilitation Program based in Fort Atkinson, Wisconsin, with additional locations in Watertown, Madison and Oconomowoc. For over 50 years the agency has continued to expand its comprehensive vocational training and employment services, social integration, academic programs, and supportive home care for individuals with barriers, to include those with disabilities, limited work experience, AODA issues, language challenges, economic disadvantages, employment dislocation, re-entry and veterans. Opportunities, Inc. is also a leader in social enterprise; through... co-manufacturing, staffing and custom design and print services it offers a quality driven service for its business partners while promoting positive advances for the community. MISSION: Provide services for individuals for the purpose of maximizing their success and enhancing their abilities to be independent, contributing members of the community. More
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The job skills required for Client Support Specialist include Microsoft Office, Life Insurance, Promotion, Financial Services, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Specialist job description and responsibilities

Ensure positive client experience through high quality service and communication thereby attaining client retention.

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Support requests pertain to usage questions or clarification of documentation.

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Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Specialist jobs

Client support specialists must be able to handle a variety of situations with professionalism and tact.

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Communicate clearly with customers.

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Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.

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Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.

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Dealing with customers and clients requires a lot of patience, kindness, and understanding.

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Step 3: View the best colleges and universities for Client Support Specialist.

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