Essential Responsibilities:

• Manage and retain existing Book of Business of Commercial Insurance clients
• Oversee the renewal process, including marketing, negotiating with underwriters, creating rate/cost/loss analysis exhibits, and maintaining contact with the client throughout the process
• Counsel clients on coverage needs, policy language, projected costs, and other items
• Maintains significant client interaction in-person and via telephone
• Reviews and comments on leases, sub-contracts, and other documents
• Assists with drafting insurance requirements, indemnification language, and other items
• Crafts Stewardship reports and semi-annual claim reviews as needed
• Resolves loss control recommendations, audit issues, and coverage problems
• Attend carrier meetings, industry conferences, and periodic client entertainment events
• Completes assigned educational responsibilities
• Works in direct support of Commercial Producers and Commercial Claims Associates to intervene in the claims process, as needed, to interpret coverage language, assist with communication, and reach a favorable resolution
• Assist with day-to-day claims processing and handling as needed.

Minimum Required Skills and Competencies:

• 5 years combined industry experience with at least two of those years in Sales/Production
• Extensive coverage knowledge in all lines of commercial insurance
• Established a network of contacts with underwriters, good relationships, and an understanding of each carrier’s appetite
• Strong customer service skills
• Strong analytical skills for analyzing insurance coverage forms and strategizing solutions
• Ability to balance multiple tasks simultaneously
• Proven ability to meet deadlines
• Comfort with Excel and Powerpoint

Desired Skills and Competencies:

• Strong consultative sales skills
• Self-directed and creative problem-solving skills

Physical Requirements: 

• Express or exchange ideas by means of the spoken word via email and verbally. 
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. 
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. 
• Not substantially exposed to adverse environmental conditions. 
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

#insurance