2 Customer advocate Jobs in Worthington, OH
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OPOC.us is Hiring a Customer advocate Near Worthington, OH
Job Description : OPOC.us (One Point of Care) is seeking a full-time Customer CARE Advocate to join the team in our Worthington, OH location.
We are looking for a positive, compassionate, high-energy individual who is client focused and enjoys working in a team environment.
Duties include assisting clients with understanding and navigating retirement plan offerings, reviewing, and tracking distribution requests, and responding to a wide range of inquiries.
The ideal candidate will have excellent oral and written communication skills, a keen attention to detail, the ability to remain calm and supportive in all situations, and resilience and flexibility when managing the day-to-day tasks needed to support our commitment to improving lives through innovation in research, education, and service.
If you have a commitment to excellent customer service and a willingness to go above and beyond for our clients, we would love to meet you!
Requirements
Ability to maintain a positive, empathetic, calm, and professional attitude under all circumstances.
Computer literacy and a working knowledge of office equipment, like printers and fax machines.
Excellent written and verbal communication skills, externally as well as internally.
Attention to detail and problem-solving skills.
Prior experience in service-related industry a plus.
Compensation
OPOC.us offers a competitive wage and benefits package, as well as an opportunity for growth for driven individuals.
Benefits
401(k) with Company matching
Dental insurance
Disability insurance
Health insurance
Vision insurance
Health Savings Account
Flexible Spending Account
Paid time off
Paid training
Work Shift
Scheduled Weekly Hours
OUR GROWTH OPPORTUNITIES!
At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements.
Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!
About Us : :
OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 One-Point-of-CARE solutions for small and mid-sized organizations.
For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future.
OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.
Join Us!
If your passion is to work in a caring environment.
If you believe that learning is a life-long process.
If you strive for excellence.
If you want a career that provides substantial financial incentive
Last updated : 2024-04-23
Job Summary
Full Time
Investment Management
$37k-47k (estimate)
04/24/2024
05/08/2024
opoc.us
Columbus, OH
50 - 100
Investment Management
Related Companies
The job skills required for Customer advocate include Customer Service, Problem Solving, Futures, Written Communication, Flexibility, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advocate positions, which can be used as a reference in future career path planning. As a Customer advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advocate. You can explore the career advancement for a Customer advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
04/08/2022: Youngstown, OH
Step 3: View the best colleges and universities for Customer Advocate.
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