Summary of Responsibilities
Responsible to the board of directors for the administration, planning and coordination of all business affairs of all corporate entities, except those patient care activities directly involving professional medical judgment. This position also supervises the practice and optical boutique supervisors, staff, delegating authority and responsibility as needed.

List of Responsibilities/Duties

1. Planning and Development:

• Monitors the regulatory, social and economic changes in health care and presents recommendations to the board of directors based on an analysis of such information.
• Assists the board in establishment and maintenance of a plan for compliance with all federal, state and local laws and regulations.
• Presents recommendations to the board of directors for a comprehensive integrated business plan to include each business entity in support of the mission, goals and objectives of the organizations.
• Develops and maintains relationships with outside stakeholders and entities appropriate to the accomplishment of organizational goals.
• Coordinates meetings of the management team and the doctors as needed.
• Coordinates with external consultants on on-going projects and contracts.
• Communicates with Practice’s doctors regularly to foster team building, awareness, cooperation and development of leadership skills.

2. Financial and Practice Operations:

• Provides recommendations to the board of directors for financial policies of all entities.
• Implements all approved financial policies as well as pertinent local, state and federal regulations pertaining to billing, allocation of payments, collections, write-offs, payroll, etc.
• Reviews and analyzes the financial and operational performance of all entities, including billing, collecting, insurance processing, payroll, accounts payables, payable, monthly accounting and daily cash management, as well as internal controls and patient care data and staff performance.
• Provide periodic financial reports to the Board of Directors regarding the financial performance of all entities.
• Prepares recommendations for an annual budget for all entities prior to each fiscal year and compares budget to actual performance.
• Reviews and analyzes the utilization of business resources, including personnel, facilities, equipment, records, supplies and capital to achieve optimal efficiency and effectiveness in all areas.
• Develops proposals for professional employment agreements, managed care programs and other contracts for services as needed.
• Evaluates leases, participation agreements for managed care programs, proposals for acquisitions or mergers and other contracts for services or equipment.
• Monitors or conducts feasibility studies for projects selected by the board of directors.
• Reviews customer satisfaction reports to the board of directors.
• Reviews implementation of system-wide programs to assess quality, determine problem areas, develop recommendations, implement changes and assess results for improving the satisfaction of patients, managed care plans, employers, referring physicians and others.
• Reviews reports on appointment scheduling systems, patient follow-up systems and recall systems.

3. Personnel:

• Reviews the implementation of recruiting, orientation and personnel review programs to insure associates’ understanding of Practice’s mission and objectives and the importance of attitude, attendance, accuracy, appearance and aptitude in achieving the objectives.
• Reviews the implementation of personnel policies for adherence and consistency.
• Ensures the maintenance of personnel records.
• Provides recommendations to the board of directors for any changes to personnel policies.
• Assists the board of directors in maintaining cooperative and productive relationships among the professional medical staff

4. Marketing:

• Conducts and obtains market research to ascertain customer needs and expectations.
• Develops recommendations for marketing organizational services for the board of directors.
• Insures implementation of approval plans.
• Continues development of the corporate website for marketing and patient services

5. Administration of Related Entities:

• Serves as Administrator of Practice.
• Maintains responsibility for all network development and administration and liaison with physicians and their staff.
• Provides liaison and negotiation for contracts.
• Oversees claims processing for contracts.
• Coordinates credentialing, marketing and planning.
• Oversees preparation of monthly financial reports and periodic membership utilization reports for the board of directors.

· Develops and maintains relationships with managed care plans to develop new business.

Minimum Education Requirements

• A bachelor’s degree in medical administration, business or a related area is desired.

Minimum Background Requirements

• At least five years management experience in medical group practice required — ophthalmology practice management desired.
• Working knowledge of Medicare, Medicaid, commercial insurance, managed care plans and medical computer billing systems.
• Financial skills and sufficient knowledge of accounting to direct the operation of a computerized general ledger, A/P, A/R, payroll and patient management system.

Minimum Demonstrated Skills

• Demonstrated excellence in management, leadership and organizational skills.
• Demonstrated excellence in communication skills.
• Demonstrated ability to effectively convey ideas and information.
• Demonstrated ability to work cooperatively with others.
• Demonstrated ability to successfully work with physicians and office personnel.
• Must be very positive and enjoy working towards difficult goals.
• Must be a creative idea-generating individual with excellent follow-through abilities.
• Must have a track record as a self-starter, capable of taking initiative, working independently, delegating effectively and achieving beneficial bottom-line results for the organization.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person