Host

Description:

Are you an active listener who enjoys connecting with people? Do you thrive on providing service in a fast-paced environment? Are you eager to grow with a unique and expanding organization?

The Host position at Ophelia’s is the friendly face of the company, the first impression, setting the stage for the desired experience of each and every guest. They are problem solvers, providing information, direction, and recommendations to guests as they come and go. A great candidate for this role will use their craft knowledge and salesmanship to connect with guests, apply understanding to the needs of the moment and find the perfect solution and product for our destination traveler.

Pay range is from $11.00 - 14.50 per hour, dependent on experience.

PRINCIPAL DUTIES:

• Greet guests in a friendly fashion and welcoming manner in order to determine their needs.
• Understand and communicate to guests our available food and beverage products, as well as Ophelia’s accommodations and services.
• Nurture an excellent guest experience.
• Seat guests or putting them on a wait as necessary.
• Ensure availability of menus, preparing them with special cards as necessary.
• Communicate information relevant to reservations, large parties, events, etc. to all staff members.
• Operate point-of-sale system, seating system, and tour reservation software.
• Accurately handle cash and credit card transactions.
• Take to-go orders, answer guest queries, and take messages over the phone.
• Stock product areas and replenish displays of items to be sold.
• Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate location.
• Keep entrances to building and workspace clean and welcoming throughout shift.

Requirements:

PHYSICAL, MENTAL AND VISUAL SKILLS:

• Must be at least 16 years of age or older.
• Must speak English fluently, and be able to write in basic English.
• Good organizational skills and verbal communication skills.
• Ability to use logical or rational thinking to solve problems.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to visually inspect food and beverage orders, read order forms and ensure that orders comply with the customer’s request.
• Ability to stand for 6-8 hours
• Ability to perform moderate physical work; may be required to lift up to 50 pounds occasionally, up to 30 pounds frequently and up to 25 pounds of food trays carrying over their head constantly and performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five hours without sitting.

Work Remotely

• No

Job Type: Part-time

Pay: $11.00 - $14.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Application Question(s):

• The ideal candidate would be available for day shifts from 8:45 AM - 2 PM on Friday, Saturday, and Sunday. Does this work for your schedule?

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person