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Customer service rep
Opex Corporation Moorestown, NJ
$38k-48k (estimate)
Full Time | Consumer Services 3 Months Ago
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Opex Corporation is Hiring a Customer service rep Near Moorestown, NJ

Customer Service Representative

Position Summary

OPEX Corporation is seeking to fill a full time Customer Service Representative for the Parts and Shipping department. This role will be responsible for various tasks including, but not limited to : creating orders, performing research on parts numbers, maintaining and monitoring inventory levels, running reports, communicating with customers and OPEX employees, and other office duties.

This position is Monday through Friday 7 : 00 AM 3 : 30 PM with occasional overtime. If you are a communicative, diligent, punctual and detail oriented individual then OPEX may be the right place for you to pursue your career.

  • Create orders to allocate the service need for parts
  • Perform research on part numbers for customers
  • Maintain, monitor and run reports for service inventories through Oracle
  • Perform research on backorders
  • Communicate and consult with various groups including but not limited to : Production Planners, Purchasing Group, Technical Support, Support Engineering Group, Digital Services, Field Service Team, and Accounting Department
  • Other duties as assigned

Qualifications

  • High school degree or GED required
  • Strong communication skills
  • Excellent customer service attitude, consistently pleasant phone manners. Call center experience is preferred.
  • Basic familiarity with common office programs including Microsoft Windows, Outlook, Word, Excel, etc. Oracle experience is a plus, but not required.
  • International Customer Service experience is a strong plus. (experience with international customs, INCO terms and shipping charges).
  • Moderate typing skills, including 10-key
  • Previous experience with creating inventory orders and New Parts Kits is strongly preferred
  • Ability to run reports and a strong understanding of database and spreadsheets is strongly preferred

Physical / Work Environments

  • Worker will be working in an office environment
  • Last updated : 2024-02-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$38k-48k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

05/05/2024

WEBSITE

opex.com

HEADQUARTERS

SCHWENKSVILLE, PA

SIZE

500 - 1,000

FOUNDED

1973

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

Consumer Services

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About Opex Corporation

Opex designs and manufactures document scanning, and warehouse automation equipment for the mail processing and material handling industries.

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The job skills required for Customer service rep include Customer Service, Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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