Director of Product, Small Business Solutions

Openforce delivers the leading integrated cloud software suite for businesses that hire independent contractors, providing comprehensive solutions for recruiting, onboarding, settlement pay, compliance, insurance, and retention. We also offer benefits, products and services that help independent contractors manage their business. As a pioneer in the gig economy, Openforceis experiencing unprecedented growth, driven by the evolving work landscape and the increasing demand for empowering independent contractors andgigworkers. With a focus on SaaS solutions and services, Openforce aims to be the go-to platform for independent contractor management. Join us and play a pivotal role in shaping the future of work.

Position Summary

Openforce is seeking a strategic and business-oriented senior product leader to expand the products and services we make available to independent contractors to manage their businesses. The product director will lead a small team with a mission to drive value for Openforce’s contractor community of 180,000 members. In this role, you’ll own the product strategy and roadmap for our Mobile Application, the IC Benefits Marketplace, and our Recruiting solution. The successful candidate will partner closely with Engineering (onshore & offshore), Finance, Operations, Client Experience, Sales, and others. You’ll need to champion client and business requirements, balancing the needs of clients with Openforce’s growth objectives. Previous product management leadership experience is required for this position.

Responsibilities

• Owns the success of Openforce’s small business solutions product suite.

• Prepare business cases for investment in new features and products. Present to executive leadership team for approval.

• Deliver improvements that Independent Contractors use and value (Measured by improved Net Promoter Score).

• Partner closely with other product managers to integrate features across the platform

• Write feature requirements (Epics, User Stories) including acceptance criteria

• Serve as Product Owner, participating Agile SCRUM ceremonies and processes.

• Manage and prioritize the product backlog

• Communicate and collaborate with internal stakeholders such as marketing, customer success, training, finance, legal, and other teams as needed to provide training, optimize solutions, and support enhancement releases

Skills and Knowledge

• Quick learner with the ability to learn new technologies quickly.

• Strong collaboration skills and the ability to thrive in a team environment.

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of a client organization, including executives.

• Highly organized, focused, and results-driven, with a commitment to meeting deadlines and exceeding expectations.

• Self-starter. Comfortable with ambiguity. Excellent research, analytical, and problem-solving abilities.

• Excellent verbal and written communication skills.

• Exceptional organizational skills and attention to detail.

Experience and Education

• 8 years of experience as a Product Manager at a B2B SaaS organization

• Bachelor's degree in business, economics, computer science, or equivalent.

• Master’s degree in business, preferred.

• Hands-on experience with Agile SCRUM development, product roadmaps, and B2B SaaS models. Agile Product Owner or Scrum Master certification, preferred.

• Proficiency in collaboration tools such as MS Teams, Atlassian (Confluence & Jira), Salesforce, and Monday.com.

• Proficiency in MS Office applications (e.g., Outlook, Word, Excel, PowerPoint)

• Experience in leading enterprise-level projects and coordinating across multiple departments.

• Pragmatic Product Management certification, a plus.

The ideal candidate lives in Arizona and is able to commute to our North Scottsdale office at least twice a month.

The Perks

• Remote work environment

• Continued training and career development

• Virtual, work from home with occasional office visits

• Full Benefits Package including Medical, dental, vision and 401k match

• Vacation, Sick, and Holiday Pay

Job Type: Exempt, Full Time

Salary: Salaried

Travel: 10-20%

At Openforce, we believe that our culture plays a pivotal role in our success. We value passion, excellence, respect, accountability, and having fun. We are seeking someone who understands the importance of fostering a positive culture and can contribute to its evolution.

Join Openforce and help shape the future of work while enjoying a dynamic and rewarding career.