Open Management is looking for our next great team member for the position of Community Manager at our Mel Ray Park in Ankeny, Iowa.
The ideal candidate will possess strong leadership and customer service skills in order to work effectively with residents, team members, vendors, and contractors. This position will be responsible for enforcing tenant regulations, following budgets and underwriting, monitoring property improvement projects to ensure timelines are met or exceeded, helping our infill team meet and exceed occupancy projections, and attending weekly management meetings.
This position requires someone who is comfortable working with various computer systems, is able to take initiative, is well organized, and is detail-oriented. Our ideal candidate will exude our company's core values of taking extreme ownership of their own personal tasks, as well as embodying extreme collaboration across teams. Prior experience in property management is preferred, but we are willing to train the right candidate.
Responsibilities:

• Oversee rent collections, distribution of late notices, and filing evictions as needed
• Enforcing Park Rules and Regulations to ensure a safe and clean environment for our residents
• Monitors all park income and expenses to meet and exceed target financials for the property
• Oversee all on-site operations including maintenance and park improvement projects. Maintains vendor relationships to make certain all aspects of the property are running smoothly
• Coordinate repairs and renovations in a timely manner
• Shows available homes to prospects to generate excitement and ensure all available units are sold in a timely manner
• Coordinate and manage all facets of resident move-in and move-outs including processing applications and ensuring smooth processes
• Establish rental rates by completing a market survey and market analysis to ensure our rents are competitive, but not under market value
• Helps with marketing initiatives to generate interest from new prospects, follows up on leads, and oversees overall occupancy of the park to ensure target occupancy is met or exceeded
• Takes initiative with all property and on-site level tasks maintains a positive attitude and exudes leadership, especially with other on-site team members or vendors

Travel:
As part of the job responsibilities, this position requires the willingness and ability to conduct local travel as needed. This may involve running errands related to business operations and fulfilling various tasks that contribute to the smooth functioning of the park and tenant’s needs. The extent and frequency of travel will depend on the specific demands of the job and may vary over time.
Qualifications:

• Possess the ability to connect with a variety of personalities on the phone and in-person
• Exudes extreme ownership and extreme collaboration while remaining professional during interactions with all levels of team members, partners, vendors, local officials, etc
• Ability to use computer systems effectively and efficiently (will be trained on our specific systems, but must be proficient with using technology)
• Possess negotiation skills for vendor relations as well as home sales
• Previous project management and/or property management experience is highly desired

Benefits:
This position includes health, dental, vision, and 401K benefit options as well as performance-based bonus opportunities.
Disclaimers:
This list is not exhaustive of all functions that an employee may be required to perform. Open Management reserves the right to revise the job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations may be made to enable employees with disabilities to perform the essential function of their jobs as long as the accommodation does not cause an undue hardship on the organization.
ADA Compliance:
Open Management is an Equal Opportunity Employer. ADA requires Open Management to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
Background Checks:
This position requires the successful completion of a criminal background check prior to employment.